Yogesh A.

Associate Consultant

West Delhi, Delhi, India5 yrs 10 mos experience
Most Likely To Switch

Key Highlights

  • Over 5 years of experience in financial crime analysis.
  • Expert in fraud detection and compliance audits.
  • Strong analytical skills with a focus on risk mitigation.
Stackforce AI infers this person is a Fintech professional specializing in financial crime prevention and compliance.

Contact

Skills

Other Skills

Financial Crimes InvestigationsCredit Risk ManagementData Protection LawLexisNexisAccurintBanking fraudData PrivacyClient AccountsSecurity ComplianceSensitive InformationE-CommerceOnline FraudDiggingDispute ManagementOral Communication

About

As a Senior Financial Crime Analyst at National Australia Bank(NAB), I am a part of the Global Strategic Risk and Compliance team that monitors and analyzes suspected financial activities and transactions to protect the company from financial harm. I have over 5 years of experience in risk and compliance, working in various domains such as financial transactions, online interactions, merchant fraud, Payment Fraud, E-Commerce Fraud and customer accounts. I am skilled in AML,transaction monitoring, account security, payment frauds, credit card fraud detection, KYC verification, chargebacks, identity takeover/thefts, account takeover Prevention, Ongoing/Enchance Customer due diligence,SAR Filing and compliance audits. In my previous role as a Senior Financial Crime Analyst at American Express and Process Analyst-Risk and Compliance at IBM, I conducted in-depth investigations into suspected claims flagged for potential fraud,money laundering and other illegal activities.I employ the analytical techniques and detection tools. I also collaborated with law enforcement and internal teams to prevent and resolve the suspected cases, recovering revenue and enhancing customer trust. I recently pursued Master of Business Administration in Finance and Banking Operations at Jain (Deemed-to-be University), where I learnt the latest concepts and practices in the field. I also hold a Post Graduate Diploma in International Business Operations and a Master of Commerce in Banking, Corporate, Finance, and Securities Law from Indira Gandhi National Open University. I am passionate about mitigating financial risks and ensuring compliance, and I aspire to advance my career in the financial crime prevention industry. Skills: Extensive knowledge of financial crime and fraud detection, investigation, and mitigation techniques. Proficiency in using industry-standard fraud prevention tools and methodologies. Strong analytical and problem-solving skills to assess and respond to complex fraud cases effectively. Excellent communication and interpersonal skills to interact with customers, internal teams, and external partners. Ability to handle sensitive and confidential information with utmost discretion. Detail-oriented and organized, with the ability to manage multiple tasks simultaneously. Familiarity with relevant laws, regulations, and industry standards related to fraud management. Experience in the financial services or e-commerce industry.

Experience

5 yrs 10 mos
Total Experience
1 yr 11 mos
Average Tenure
2 yrs
Current Experience

Nab

4 roles

Senior Analyst- Subject Matter Expert (FCO & FO)

Apr 2026Present · 2 mos

Senior Analyst-SME (Secondment)

Oct 2025Present · 8 mos

  • Serve as the Subject Matter Expert for the IFS India team, driving a 100% successful transition rate for new joiners from training to live operations through structured SOP guidance, one-on-one mentoring, and intensive on-floor support.
  • Sustain a 95%+ team quality score across IFS India by developing and refining robust quality-check frameworks and providing targeted, real-time feedback to ensure high-accuracy case resolution.
  • Act as the primary escalation point for complex, high-impact fraud cases, conducting deep-dive root-cause analysis and forensic investigations to mitigate risk and resolve technical bottlenecks.
  • Ensure 100% team alignment with evolving NAB policies and regulatory requirements, leading daily huddles to communicate critical process updates and maintaining rigorous operational compliance.
  • Identify and remediate process gaps by collaborating with cross-functional teams to embed fraud-prevention measures into new product releases and improve overall workflow efficiency.
  • Spearheaded the creation and maintenance of a centralized knowledge base, streamlining fraud-related resources and SOPs to reduce recurring queries and accelerate the onboarding of new associates.
  • Act as a critical liaison between business stakeholders and India-based operations to implement policy changes and drive customer-centric outcomes in high-pressure environments.

SME/QA(Fraud Operations-Identity Fraud Services)

Promoted

Mar 2025Present · 1 yr 3 mos

  • Completing targeted reviews and implementing side by side reviews for analysts that require additional support to correct quality
  • Facilitating calibration sessions, updating training and scorecards
  • Provide detailed feedback on issues identified through quality assessments, including side by side or classroom coaching
  • Identify trends in quality assessments that result in negative customer experience and develop an action plan to address
  • Support the Lead with any and all initiatives identified to uplift the customer experience and PS score for Fraud Operations
  • Conduct live quality assessments in a side by side or virtual environment
  • Conduct and support Fraud Operations PS initiatives through conducting group NPS sessions, or completing weekly NPS update emails

Analyst I- Financial Crime And Fraud Operations

Jun 2024Sep 2025 · 1 yr 3 mos

American express

Senior Analyst- Strategic Risk Services|GMNS|GSG

Jun 2022May 2024 · 1 yr 11 mos · Gurugram, Haryana, India · Hybrid

  • ~Supervised & assisted team in various projects: ''Fraud Prevention'', "Charge back dispute", Cancelled in Error" & "Quality Control" to ensure smooth operations and quality assurance(QA).
  • ~Identified fraud trends,red flags,client escalations,gaps and area of improvement in quality of service within defined SLAs.
  • ~Managed project life-cycle to ensure project is completed as per agreed timeline and accuracy.
  • ~Consistently and Proactively communicated with clients & teams to understand business requirements,key risks indicators,KPIs,client details change request,critical issues & progress reports.
  • ~Worked on risk management internal audit approach & project management methodology.
  • ~Independently managed various operational activities including CRM & project management ranging from briefing, reporting, auditing, documenting and tracking regulatory updates.
  • ~Implemented process improvement plans which included internal audit, internal control, data quality & analysis, business strategy and planning.
  • ~Managed & Monitored real-time queues to improve reduction of data latency.
  • ~Handled a high volume of work under tight deadlines with calm professionalism.
  • ~Managed monthly quality checks(QC),risk assessments unit(RAU) & case studies.
  • ~Provided expert judgment, conducting risk management process training to inculcate operational risk, credit risk ,compliance and business process management.
  • ~Demonstrates ability to identify & understand the risk and data associated with risk domain.
  • ~Liaised between risk appetite & risk threshold to maintain charge back resulting in reduce error rate to maximize profitability.
  • ~Managed stakeholders engagement by analyzing & improving their capabilities & resources to prevent fraudulent activities through investigation, detection and alleviation.
  • ~Communicated key findings to clients, team and leadership throughout the organization.
  • ~Performed qualitative & quantitative risk analysis.

Collegedunia

Campus Ambassador

Oct 2020Nov 2020 · 1 mo

  • As a Campus Ambassador following were the roles:
  • 1) Assisted in the collection of reviews
  • 2) collecting legitimated reviews meticulously on college from friends, classmates, other students and staff through campusurvey.
  • 3) Provided information on different topics related to the college premises
  • 4)Shared admission details, campus pictures, detailing student organizations and their formations, discussing various curricular and co-curricular activities of the college
  • 5) Bring in reviews
  • 6) Providing information such as above of other colleges/universities
  • 7) Share experiences
  • 8) shared experiences at innumerable curricular as well as co-curricular events that i have participated in or witnessed in college campus.
  • 9)Getting college reviews from different students from their college
  • 10)Maintaining all the details regarding all the courses provided by their college
  • 11) Promoted Collegedunia for sponsorship at college events
  • 12) Social Media endorsements

Ibm

Process Analyst-Risk and Compliance

Jul 2020Jun 2022 · 1 yr 11 mos · Gurugram, Haryana, India · Hybrid

  • Transaction monitoring Analyst-AML,CTF, Fraud
  • Conducted real-time monitoring of financial transactions to identify potential instances of money. laundering, terrorist financing, and other illicit activities.
  • Investigated the alerts generated by monitoring systems to determine the validity of transactions.
  • Collaborated with internal teams to develop and implement strategies to mitigate risk and enhance the
  • efficiency and effectiveness of transaction monitoring procedures.
  • Prepared and maintained documentation of monitoring activities, including reports detailing findings,recommendations, and remediation actions taken.
  • Stayed up-to-date on industry regulations and best practices related to transaction monitoring and anti-
  • money laundering (AML) compliance.

Quantifiers education pvt. ltd.

Finance and marketing

May 2020Nov 2020 · 6 mos · New Delhi, Delhi, India

  • ● Maintaining Excel and Google sheet of expenditures
  • ● Optimizing the expenses by giving valuable suggestions
  • ● Maintaining payrolls and payments of employees & interns
  • ● Targeted the different aspirants who were preparing for competitive entrance exams like (MBA entrance exams-CAT, XAT, NMAT etc., Banking, SSC, Railways) through social media platforms and from different references for selling out the variety of Exam support courses that were being offered by company itself.

Festmate.in

2 roles

Marketing Executive

Nov 2019Mar 2020 · 4 mos · Delhi, India

  • ●Managed contracts and negotiations and also analyzed data for implementing policies and establishing budget for deals.

Marketing Intern

Jun 2019Aug 2019 · 2 mos · Delhi, India

  • ●Worked with logistics, human resources, guest experience, sales floor management, and assets protection.

Instagram

Social Media Specialist

Apr 2016Oct 2020 · 4 yrs 6 mos · Delhi, India · Remote

Education

Jain (Deemed-to-be University)

Master of Business Administration - MBA

Jul 2023Jul 2025

Delhi University

Bachelor of Commerce - BCom

Jan 2017Jan 2020

Indira Gandhi National Open University

mcom

Dec 2020Dec 2022

Indira Gandhi National Open University

Post graduate diploma in international business operations — International Business

Dec 2020Dec 2021

Rajkiya Pratibha Vikas Vidyalaya, Shalimar Bagh

commerce

Apr 2015Mar 2016

Rajkiya Pratibha Vikas Vidyalaya, Shalimar Bagh

secondary

Apr 2013Mar 2014

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