Aswin S Menon

Operations Associate

Ernakulam, Kerala, India11 yrs 7 mos experience

Key Highlights

  • 10 years of experience in Sales and Marketing.
  • Expert in Customer Relationship Management and Sales Management.
  • Proven track record in managing B2B and B2C operations.
Stackforce AI infers this person is a Business Operations Manager with expertise in Sales and Customer Relationship Management.

Contact

Skills

Core Skills

Operations ManagementBusiness DevelopmentSales ManagementCustomer Relationship Management

Other Skills

Field OperationsCooperationCustomer Relationship Management (CRM)AdministrationHuman ResourcesRecruitingTrainingTeam ManagementGoogle SheetsLeaf qualificationLead GenerationPresentation SkillsSalesLeadershipPhotoshop

About

Experienced Business professional offering 10 years overall experience in Sales, Marketing customer-facing roles, managing clients, Customer Service, and B2B, B2C /SaaS/ Enterprise Business Account Management for multiple projects across Asia in Client/Projects Management, Customer Service and Supervision, strictly adhering to company SOP, ensuring customer satisfaction, accuracy, and prompt delivery of duties. *Currently working as a Fleet operations Manager with Zomato *Worked as Business development Manager with Netstager Technologies *Worked as Sales Admin Manager *Worked as Senior Relationship Officer *Worked as Deputy Sales Manager for SBI Cards *Worked as Sales Executive for Trilogix Engineering & Technology *Worked as Office Admin/Accounts Assistant for Methodic Engineers W.L.L *Worked as Executive Cricket Operation for CricHQ India Pvt Ltd *Worked as a Sales Executive for Kushal's Fashion Jewellery

Experience

11 yrs 7 mos
Total Experience
1 yr 7 mos
Average Tenure
1 yr 6 mos
Current Experience

Zomato india

Field Operations Manager

Nov 2024Present · 1 yr 6 mos · Kochi, Kerala, India · On-site

Field OperationsOperations Management

Netstager technologies pvt ltd

Business Development Manager

Apr 2024Aug 2024 · 4 mos · Kochi, Kerala, India · Hybrid

CooperationBusiness Development

Proyasis solutions

Sales and Administrative Manager

Sep 2023Apr 2024 · 7 mos · Ernakulam, Kerala, India · On-site

  • Providing essential support to our sales team, including sales representatives, account managers, and sales
  • executives.
  • Managing and maintaining our sales databases, analyzing sales data, and generating reports to track
  • performance against targets.
  • Processing sales orders accurately and efficiently, coordinating with other departments to fulfill orders
  • promptly, and addressing customer inquiries related to orders and shipments.
  • Assisting the sales team in preparing quotations, proposals, and contracts, ensuring accuracy and compliance
  • with company policies.
  • Assisting the sales team in preparing quotations, proposals, and contracts, ensuring accuracy and compliance
  • with company policies.
  • Utilizing our CRM system to maintain and update customer records and support sales professionals in
  • managing leads, contacts, and opportunities.
  • Collaborating with the sales leadership team to establish sales targets, monitoring performance against
  • targets, and providing regular feedback.
  • Facilitating communication and coordination between the sales department and other departments within the
  • organization.
  • Ensuring that all sales-related documentation and contracts adhere to legal and regulatory requirements,
  • staying informed about industry regulations and compliance standards.
Customer Relationship Management (CRM)AdministrationHuman ResourcesRecruitingCooperationTraining+3

Astrovision

Senior Relationship Officer

Apr 2022Jul 2023 · 1 yr 3 mos · Kochi, Kerala, India · On-site

Cooperation

Sutherland global services private limited

Associate CS

Oct 2021Apr 2022 · 6 mos · Kochi, Kerala, India

Cooperation

Hindustan unilever

Sales Executive

Aug 2021Oct 2021 · 2 mos · Kochi, Kerala, India

Sbi card

Deputy Sales Manager

Dec 2020Apr 2021 · 4 mos · Kochi, Kerala, India

  •  On Job Training of Products & Processes to Sales executives.
  •  Managing Executives and Making Them Productive.
  •  Driving executives to achieving their targets.
  •  Travelling to Touch Points and taking Reviews from Executives and customers.
  •  Visiting Co-Branding Stores and ensuring Selling of their products.
  •  Escalating Reviews to Higher Management.
  •  Regular Meeting Up with Executives to increase their performance.

Trilogix engineering and technology

Sales Executive

Jan 2017Dec 2020 · 3 yrs 11 mos · Doha, Qatar

  • Builds business by identifying and selling prospects; maintaining relationships with clients.
  • Sells products by establishing contact and developing relationships with Clients; recommending
  • solutions
  • Maintains relationships with clients by providing support, information, and guidance; researching
  • and recommending new opportunities; recommending profit and service improvements.
  • Generating Leads by Contacting New Clients and Following Up for the Orders
  • Preparing Quotation for Clients
  • Ensuring Delivery of Items Required for Clients

Methodic engineers w.l.l

Office Administrator

May 2016Jan 2020 · 3 yrs 8 mos · Doha

  • Maintaining Track of All the Purchase Orders and other Accounts related Documents.
  • Assigning Logistics Team With their Daily tasks.
  • Telephonic & Email Conversations with Clients and Helping Them with Their Queries.
  • Preparing Delivery Notes and Invoices.
  • Office Administration.
  • Warehouse Management and Stock Updates

Crichq

Executive cricket operations

Nov 2013May 2016 · 2 yrs 6 mos · Cochin Area, India

  • Timely Update of Cricket Scores with Precision through Live scoring & Manual Entry.
  • Addition of New Player Profile and Statistics.
  • On Site Cricket Scoring with Precise Updates in the Website Using CricHQ Scoring Application.
  • Boosted Website Hits Drastically by doing Social Media Promotion.
  • Work with the Product Support Team with the Development and Quality Control of the website
  • and Application.
  • Reporting Software Bugs to the Testing Team and Finding Solutions by thoroughly Testing the
  • Application.
  • Checking of Manual Entry Matches to Find Errors and Resolving it to Make the Website Accurate
  • for Users.

Education

Mahatma Gandhi University, Kottayam

Bachelor's degree — Computer Science

Jun 2010Mar 2013

swamy saswathikananda college

Bachelor of Science (BSc) — Computer Science

Jan 2010Jan 2013

sree narayana public school poothota

Jan 1999Jan 2008

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