Ashish Sharma

Operations Associate

Dunedin, Otago, New Zealand10 yrs 2 mos experience
Highly Stable

Key Highlights

  • Expert in Unified Communications and Network Infrastructure.
  • Proven track record in ITIL-aligned Service Desk operations.
  • Passionate about optimizing IT environments for collaboration.
Stackforce AI infers this person is an Infrastructure Specialist with a focus on Unified Communications and IT service management.

Contact

LinkedIn

Skills

Core Skills

Office 365Itil Foundation

Other Skills

Information and Communications Technology (ICT)Unified CommunicationsService DeskTeams TelephonyMicrosoft Modern WorkplaceMicrosoft Endpoint Configuration ManagerTechnical SupportTelephonyMicrosoft Azureazure cloudMicrosoft ExchangeJavaMicrosoft OfficeMicrosoft ExcelSports

About

Infrastructure Specialist with expertise in Unified Communications, Audio-Video systems, and Network Infrastructure. Experienced in Microsoft 365, Intune, Active Directory, SCCM, and ServiceNow, delivering secure, scalable, and high-performing IT environments. Proven track record in Service Desk operations, incident resolution, and ITIL-aligned processes, ensuring seamless end-user support and reliable business systems. Passionate about optimizing infrastructure, enhancing collaboration tools, and driving operational efficiency.

Experience

10 yrs 2 mos
Total Experience
3 yrs 4 mos
Average Tenure
--
Current Experience

Hcltech - australia and new zealand

Senior Analyst

Sep 2025 – Nov 2025 · 2 mos

Eil global

Desktop Support/Network engineer

Mar 2025 – Present · 1 yr 3 mos

Accenture

2 roles

Infra Transformation Specialist

Promoted

Jun 2022 – Mar 2025 · 2 yrs 9 mos

Office 365ITIL Foundation

Senior Analyst

Feb 2020 – Jun 2022 · 2 yrs 4 mos

  • Network Voice Engineer

Tata consultancy services

Senior Associate

May 2019 – Feb 2020 · 9 mos

Wipro limited

Project Engineer

Sep 2014 – Jan 2019 · 4 yrs 4 mos · Pune/Pimpri-Chinchwad Area

Education

D.A.V. College, Amritsar

Bsc — Information Technology

Jan 2011 – Jan 2014

Red roses high school

10th

Jan 1996 – Jan 2007

Stackforce found 100+ more professionals with Office 365 & Itil Foundation

Explore similar profiles based on matching skills and experience

MB

Mitansh Bansal

Power BI Developer

at GHD

Noida, India5 yrs exp
Data AnalyticsProblem SolvingSQL
Aishwarya Ganveer

Aishwarya Ganveer

Management Consultant

at Accenture

Bengaluru, India8 yrs 1 mo exp
Digital TransformationCustomer Experience ManagementChange ManagementProject Management
Dinesh chandra

Dinesh chandra

Global Payroll Manager

at Spaulding Ridge

Bengaluru, India13 yrs 3 mos exp
Global PayrollEMEA PayrollAPAC Payroll
Aman Garg

Aman Garg

Product

at Paytm

Delhi, India1 yr 2 mos exp
Product ManagementProduct Strategy
Margaret Dalziel

Margaret Dalziel

ICT & Data Analytics

at The Commonwealth

London, United Kingdom18 yrs 3 mos exp
Data AnalysisEvent ManagementAdministrative SupportCommunicationMarketing Strategy
karthick chandran

karthick chandran

Technical Lead - ITISM Management

at Net Access India Limited (A Murugappa Group Company)

Chennai, India6 yrs exp
Technical LeadershipIT Service ManagementNetwork SecuritySystem AdministrationNetwork Management
Abhishek Rastogi

Abhishek Rastogi

Senior Software Development Engineer

at Amazon Web Services (AWS)

Bengaluru, India12 yrs 3 mos exp
Software EngineeringIoT Solutions
ARUN K

ARUN K

System Administrator

at Gameskraft Private Limited

Bengaluru, India3 yrs 4 mos exp
Technical SupportDevice ManagementEndpoint SecurityAccess Management