Shreya Singla

Software Engineer

Gurugram, Haryana, India4 yrs 10 mos experience

AI Enabled

Key Highlights

Expert in building AI-driven infrastructure at scale.
Proven track record in performance and reliability improvements.
Strong leadership experience in student organizations.

Stackforce AI infers this person is a SaaS and Consulting professional with expertise in AI-driven systems and performance engineering.

Contact

Skills

Core Skills

Platform EngineeringAi InfrastructurePerformance ImprovementReliability EngineeringData AnalysisBackend Development

Other Skills

C#AppiumC++JavaKotlinPowerBIPowerAppsSQLGolangEngineeringCommunicationMATLABEntrepreneurshipMicrosoft ExcelC (Programming Language)

About

Software Engineer at Microsoft working on M365 Copilot, building systems that power AI-driven experiences at scale. My work focuses on performance, reliability, and automation - from reducing file-open latency across millions of users to building LLM-powered testing infrastructure for production systems. I’m particularly interested in systems that sit at the intersection of infrastructure and machine learning — where architectural decisions directly impact performance and reliability at scale.

Experience

4 yrs 10 mos

Total Experience

2 yrs 11 mos

Average Tenure

1 yr 11 mos

Current Experience

Microsoft

2 roles

Software Engineer (L60)

Promoted

Aug 2025 – Present · 10 mos

Working on platform engineering and AI-assisted validation infrastructure for M365 Copilot Chat across iOS and Android
Developed LLM powered automation testing to validate 100+ user workflows with >90% reliability, reducing manual vendor-led validation effort by ~80% using C#, Appium

C#AppiumPlatform EngineeringAI Infrastructure

Software Engineer (L59)

Jun 2024 – Jul 2025 · 1 yr 1 mo

Worked on performance and reliability improvement for Word, Excel, and PowerPoint Android apps in C++, Java, and Kotlin
Reduced P95 file-open latency by ~1s across 20M+ monthly file opens through authentication and caching optimisations
Built and shipped an account selection experience for external file-open flows; winner of the E+D Organization Hackathon at Microsoft

C++JavaKotlinPerformance ImprovementReliability Engineering

Bain & company

Associate Consultant Internship

Jun 2023 – Jul 2023 · 1 mo

Worked on revenue-resource forecasting for a $10B IT services client, supporting improved planning and business visibility. Built PowerBI and PowerApps prototypes and helped design data-driven workflows across stakeholder teams.

PowerBIPowerAppsData Analysis

Student alumni relations, iit delhi

3 roles

Deputy Secretary General

Promoted

May 2023 – Apr 2024 · 11 mos

Managed a 60+ student team dedicated to nurture the bond between alumni and students working in collaboration with Endowment Fund IIT Delhi

Coordinator

Promoted

May 2022 – Jun 2023 · 1 yr 1 mo

Representative

May 2021 – May 2022 · 1 yr

Uber

UberSTAR Intern

Jun 2022 – Aug 2022 · 2 mos · Bengaluru

Worked on backend systems for customer support ticket routing; designed and implemented a call routing optimisation using SQL and Golang, improving ticket allocation efficiency by 1.5%
Used Grafana dashboards to monitor performance, validate improvements, and tune routing behaviour

SQLGolangBackend Development

Jpmorgan chase & co.

Quantitative Researcher Mentee

Mar 2022 – Mar 2023 · 1 yr

Among 60 girls to be selected for this program hosted to train students in skills needed to pursue a career in quantitative research.
Participated in the first edition of "Data For Good India" which aimed to suggest policies to NGOs to increase enrolment rates in schools using Exploratory Data Analysis and Correlation Matrices on large datasets.