Sep 2018 – May 2024 · 5 yrs 8 mos

• As a contributing author on Quora, I share my expertise in Automation Testing, Quality Assurance, and DevOps with a global audience. Over the years, I have become a Most Viewed Writer in these fields, answering hundreds of questions and providing valuable insights, practical advice, and in-depth knowledge to professionals and enthusiasts alike.
• Through my contributions, I aim to break down complex technical concepts into easily understandable content, helping individuals enhance their careers, learn modern testing techniques, and stay updated on industry trends.
• Key Contributions:
• Most Viewed Writer** in Automation Testing, Quality Assurance, and DevOps, accumulating 7 million views on my answers.
• Provided guidance on topics such as automation frameworks, testing strategies, DevOps practices, and the importance of quality in the software development lifecycle.
• Engaged with a global community, helping professionals prepare for SDET roles, DevOps positions, and related career paths.
• Recognized for delivering clear, concise, and actionable insights that address both technical challenges and career growth in the IT industry.
• Skills:
• Automation Testing
• DevOps
• Quality Assurance
• Technical Writing
• Thought Leadership
• Problem Solving
• Community Engagement

May 2018 – Aug 2019 · 1 yr 3 mos · Mumbai Metropolitan Region

• As a Principal Quality Assurance Engineer at B2X Care Solutions, I led the QA efforts for large-scale, high-impact projects focused on delivering top-quality customer care and support solutions. I was responsible for ensuring the end-to-end quality of products, developing testing strategies, and leading teams in implementing cutting-edge testing methodologies.
• I collaborated with cross-functional teams, including developers, product managers, and operations, to identify potential risks, improve process efficiency, and ensure that all products met the highest quality standards.
• Key Responsibilities:
• Led the QA strategy and execution for complex software solutions, focusing on both manual and automated testing to ensure product reliability and functionality.
• Designed and implemented test automation frameworks to accelerate the testing process and improve test coverage.
• Collaborated with cross-functional teams to define requirements, develop test plans, and ensure alignment with business goals and customer expectations.
• Mentored and coached junior QA engineers, promoting best practices in test automation, defect tracking, and agile methodologies.
• Key Achievements:
• Reduced defect leakage by 25% through the implementation of a robust automation testing framework.
• Enhanced test coverage by integrating new testing tools and methodologies, ensuring comprehensive validation of all critical system components.
• Spearheaded continuous improvement initiatives that streamlined QA processes, improving team productivity by 15%.
• Played a key role in delivering multiple successful releases while maintaining high-quality standards and meeting tight deadlines.
• Skills:
• Automation Testing
• Manual Testing
• Performance Testing
• Test Automation Frameworks
• Agile Methodologies
• Cross-Functional Collaboration
• Leadership & Mentorship
• Test Planning & Strategy

Feb 2016 – Apr 2018 · 2 yrs 2 mos · Mumbai Metropolitan Region

• As a Software Engineer at HERE, I was involved in the development and maintenance of cutting-edge mapping and location services software. My role included collaborating with cross-functional teams to design, develop, and test high-performance applications, focusing on improving user experience and system reliability.
• During my time at HERE, I contributed to several key projects, leveraging my skills in automation testing, software development, and quality assurance to deliver scalable and reliable solutions.
• Key Responsibilities:
• Developed, tested, and maintained location-based services and map data solutions using various programming languages and tools.
• Automated test cases to improve testing efficiency and reduce manual testing efforts, ensuring faster and more reliable deployments.
• Collaborated with product managers, UX designers, and QA teams to ensure that the software met business and user requirements.
• Conducted performance testing and optimization to enhance system scalability and responsiveness under high loads.
• Participated in code reviews, identifying areas for improvement and ensuring adherence to best coding practices.
• Key Achievements:
• Contributed to the successful deployment of a major update that improved map accuracy and responsiveness for global users.
• Reduced manual testing efforts by 30% through the implementation of automated testing frameworks, increasing overall efficiency.
• Collaborated on a cross-functional project to develop real-time traffic data features, improving the app’s user experience and functionality.
• Enhanced system performance by optimizing the codebase and performing regular maintenance to ensure scalability and stability.
• Skills:
• Software Development
• Automation Testing
• Performance Testing
• Location-Based Services
• Cross-Functional Collaboration
• Code Review & Optimization
• Agile Methodologies
• Continuous Integration/Continuous Deployment (CI/CD)

Oct 2013 – Oct 2015 · 2 yrs

Oct 2013 – Oct 2015 · 2 yrs