Oct 2021 – Mar 2023 · 1 yr 5 mos

• Managed a large team at Amazon Web Services (AWS) with a focus on AWS Cloud Infrastructure - Network, Storage, Databases, Big data, and Security.
• Led initiatives to optimize cloud infrastructure, resulting in improved efficiency and cost savings.
• Implemented security measures to ensure data protection and compliance with industry standards.

Oct 2019 – Oct 2021 · 2 yrs · Bangalore

• Led the adoption of public cloud services at UnitedHealth Group, ensuring secure and efficient delivery of healthcare products in the cloud. Managed commercial cloud governance, infrastructure as code, and tools for health monitoring and alerting, accelerating cloud migration and compliance. Achieved key stakeholder approval at the point of adoption and supported ongoing monitoring and review of products for risk evaluation and financial oversight.

Sep 2019 – Oct 2019 · 1 mo · Bengaluru, Karnataka, India

• Microsoft office 365 / Modern Workspace Enterprise on Azure

Jun 2018 – Aug 2019 · 1 yr 2 mos · Bangalore

• In my role as Sr. Manager of Cloud Security Engineering and Operations at Raytheon|Websense in Bangalore, I was responsible for building and maintaining secure cloud infrastructure. I led a team in developing Agile products, managing product roadmap, releases, and enhancements for various security solutions including Web security, Email security, NGFW, and DLP. My achievements include implementing Cloud Access Security Broker solutions to enhance overall security posture and optimizing operations for seamless support.

Oct 2016 – Jun 2018 · 1 yr 8 mos · Bangalore

• Managed software engineering teams at Dell EMC, focusing on converged and hyper-converged infrastructure products.
• Led development of VBlock and VxRack Flex products in network, storage, virtualization, and compute technologies.
• Achieved streamlined processes, increased efficiency, and optimized product performance.
• Developed skills in team leadership, project management, and technical expertise.

Aug 2015 – Oct 2016 · 1 yr 2 mos · Bengaluru Area, India

• Citrix Red account escalation management & delivery for APJ for all Citrix products.

Apr 2006 – Jun 2015 · 9 yrs 2 mos · Bangalore

• 1. ‘Proactive Network Operating Centre’ Engineering, platform deployment, device activations, customer on-boarding, Technical support, datacenter. Vendor management, People management, training and performance management along with the end-to-end ownership of ITIL standards like Incident, Problem, Change management, Emergency change approval board (ECAB).
• Expertise and hands-on experience in building PNOC datacenter and operations monitoring of service provider stacks for different customers using virtualization, Physical servers in Windows, Linux, Solaris and UCS deployment for various versions of PNOC components, migrations, upgrades
• 2. Cloud and Managed Services -Product Engineering, Product Roadmap, Deployments of Solution release, Maintenance, 24 X 7 Production support by managing the technical support and deployment operation of datacenter production systems, applications and equipment, production scheduling and control reports distribution, outage communication, service level agreements and support, capacity, availability, and disaster recovery planning functions and provides functional, technical and process leadership for production support activities for all production systems and related subsystems to ensure their integrity. Supervising daily activities and event management for production systems to ensure timely and effective reporting, tracking, follow-up and communication of problems with the customer and a SPOC for all production Support functions including maintenance and incident management related to Infrastructure
• 3. Active Network Abstraction ( Network management software )- Product Roadmap, Release planning, Requirement gathering, Product requirement document, System specification documents, Engineering collaboration for High-level and low-level design documents, Sprint planning, Collaboration with Engineering, Devtest, Automation, Reactive support, Support readiness. Java, Oracle, Nagios, Remedy, InfoVista, SNMP, TCP-IP, Shell, Perl, TCL

Jun 2004 – Apr 2006 · 1 yr 10 mos

• Led software development teams in the telecom domain, optimizing team performance and delivering high-quality results.
• Developed software using Java, Perl, C++, and other technologies to enhance product life cycle and release matrix.
• Collaborated closely with cross-functional teams and customers to ensure operational excellence and customer satisfaction.

Feb 2001 – Jun 2004 · 3 yrs 4 mos

• Developed fault management and network management solutions in the Telecom domain.
• Utilized technologies such as Java, Spring, and Oracle databases for NMS and EMS.
• Implemented FCAPS, TL1, SNMP, and TCP-IP protocols to develop efficient network management software.

Aug 2000 – Feb 2001 · 6 mos

• Developed software using Visual Basic, Perl, and Shell scripting for Windows and Linux platforms.
• Utilized Microsoft technologies such as MSDN, Crystal Reports, MS Access, and SQL Server.
• Specialized in Central Excise Domain software development at Skanda Software.