Abhishek Mishra

Operations Associate

Lucknow, Uttar Pradesh, India4 yrs 4 mos experience

Key Highlights

Expert in supply chain and logistics management.
Proven track record in risk management and loss prevention.
Strong leadership in team management and operational planning.

Stackforce AI infers this person is a logistics and supply chain management expert with a focus on operational efficiency and risk mitigation.

Contact

Skills

Core Skills

Problem SolvingOperations ManagementSupply Chain ManagementInventory ManagementRisk ManagementLoss Prevention

Other Skills

Strategic PlanningOperational PlanningMock DrillCCTVOperational Risk ManagementCustomer SatisfactionDecision-MakingInventory ControlQuality AuditingInternal AuditsLoss ControlCost ControlWarehouse OperationsCoachingBusiness-to-Business (B2B)

About

!! Career - Summary !! *Associate at problem solving team (PST) , looking escalations of shipments (B2B & B2C) from FM to LM and vice-versa in Delhivery Limited Lucknow. *Senior Executive in operation department , looking supply chain of shipments from FM to LM and vice-versa with all the escalations in Ecom Express Private Limited lucknow. *SLP Executive in Business Risk Management loss and prevention department , looking all the escalation from MH-DH and vice-versa in Instakart Private Limited (Flipkart) Gurugram & Lucknow. !! Educational - Summary !! *Master of Business Administration with the First Division in the Supply Chain Management from Narsee Monjee Institute of Management Studies , Mumbai. *Mechanical Engineering with the First Division from United college of Engineering and Management Allahabad from Dr. APJ Abdul Kalam Technical University , Lucknow.

Experience

4 yrs 4 mos

Total Experience

1 yr 5 mos

Average Tenure

Current Experience

Delhivery

Associate

May 2023 – Jan 2025 · 1 yr 8 mos · Lucknow, Uttar Pradesh, India · On-site

: Problems Solving Team :
Handling Problematic shipment for UP Hub’s.
Collaborative managing and creating Strong communication between Centers for the smooth
movement of the shipment
Directly Handled High Aging/ Damaged/Short/Missing/ E-waybill Etc. Shipments and Providing
closure ASAP.
Handled escalations and urgent delivery requirements.
Maintain SOP’s implementation for Operations and provided training for new joiners, initial
Grooming of PST in Rest of North AOR, indirectly worked on USL, Compliances etc.
Handled several other problems stated by operation and initiated to higher management.
Reduced Partial movement errors, Manual Movement, Wrong bagging Etc.
Worked on theft cases and DC/DPP’s mismatch cases.

Strategic PlanningOperational PlanningProblem SolvingOperations Management

Ecom express limited

Senior Executive

Aug 2022 – Apr 2023 · 8 mos · Lucknow, Uttar Pradesh, India

: Operations and Line-haul :
Inventory management , Team management ( 70-80 Manpower) , Hub Management.
Line-haul connections , Inbound & Outbound process , Sorting (Processing primary & secondary).
Maintained 5S in Hub.
Sorting primary & secondary through sorter (Falcon Auto-Tech )
Fulfillments centre pickup from warehouse and store.
Pick up management (Fresh load from Flipkart , Amazon , Nykaa , Ajio , Herbal-life , Tata 1 Mg) , sorting & processing.
B2B , ENS
RTS , RVP & RTO sorting and processing.
Quality check , NO INFO (Shipments clearance) , Damaged control.

Strategic PlanningOperations ManagementSupply Chain ManagementInventory Management

Flipkart

SLP Executive

Jul 2020 – Jul 2022 · 2 yrs · Lucknow, Uttar Pradesh, India · On-site

: Risk management & loss prevention analyst :
Providing the RCA of lost , theft , damaged & missing shipments.
Solve the BRSNR cases and recovery.
Security Inventory management of hub.
Clear the pendency from the Hub.
Loss investigation of hub , transportation losses , Fraud investigations.
Maintained the security SOP and compliances with the guidelines.
Maintained hub breaches.
Implement security laws and regulation as per guidelines.
Knowledge of CCTV (NVR & DVR) , Fire Alarm System (FAS), Intrusion Detection System (IDS) , Access Control , Manual Call Point (MCP) , Smoke detector , Fire Cylinders.
Mock drill , Safety Management , fire fighting.
Team leading (50 Manpower) , Hub Management (Middle Miles)