Ravinder Sharma

Program Manager

Delhi, Delhi, India21 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

18 years of experience in program solutions.
Expertise in loss prevention strategies.
Certified in multiple risk management disciplines.

Stackforce AI infers this person is a seasoned professional in Retail Management and Fraud Prevention.

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Skills

Core Skills

Program ManagementSecurity OperationsCustomer Experience

Other Skills

CommunicationAnalytical SkillsAuditingTeamworkData AnalysisInstitutional BankingMerchandisingCorrective and Preventive Action (CAPA)Cross-Functional Team ManagementConsultative ApproachIncident InvestigationTeam LeadershipChannel Sales DevelopmentSkilled Multi-taskerOrganized Retail Crime Prevention

About

A seasoned professional with 18 years of comprehensive experience in developing end-to-end program solutions and implementing loss prevention strategies across global markets. Demonstrated expertise in cost reduction initiatives, Free Cash Flow (FCF) planning, and sophisticated fraud investigations, complemented by advanced skills in data analytics and mining. Has successfully delivered results across diverse sectors including Banking & Finance, Retail Management, E-commerce, and Quick Commerce industries, working with prestigious domestic and multinational organizations worldwide. Holds multiple professional certifications including Certified Scrum Master (CSM), Fraud Investigator Specialist (FIS), Certified Interviewer & Investigator (CII), and is certified in KYC and AML compliance, reinforcing a commitment to maintaining the highest professional standards in risk management and fraud prevention.

Experience

21 yrs 2 mos

Total Experience

3 yrs 1 mo

Average Tenure

9 yrs 7 mos

Current Experience

Amazon

Progrram Manager II GSF and Quick Commerce

Nov 2016 – Present · 9 yrs 7 mos · India · On-site

CommunicationProgram ManagementSecurity OperationsAnalytical SkillsAuditingTeamwork+1

Walmart

Store Opreation Manager (Bharti Walmart)

Nov 2013 – Oct 2016 · 2 yrs 11 mos · East Delhi, Delhi, India

Handling the store operation and other store related work.
responsible for store P&L, Sales ,Margins and Shrink.

CommunicationProgram ManagementSecurity OperationsCustomer ExperienceTeamwork

Bharti walmart india

Store Manager

Jan 2013 – Jan 2016 · 3 yrs

Managed inventory, stock-taking, and audits to control shrinkage.

Aditya birla retail limited

Store Manager

Jan 2011 – Oct 2013 · 2 yrs 9 mos · Patiala, Punjab, India

Handling store operations, P&L ,Margins and Shrink

Program ManagementSecurity OperationsCustomer ExperienceTeamwork

Sony india

Floor Manager

Sep 2010 – Dec 2011 · 1 yr 3 mos

Handling a team of 5 sales promoters and stocks or customer care sales activities. Report to a Area Sales Manager, looking after indoor sales and display of products. Take care of inventory, stocks take and perform audit to control the shrinkage. Providing training and development of old and new EMPs.

Newyork life insurance co

Manager (Max Newyork Life)

Jan 2009 – Jan 2011 · 2 yrs

Customer ExperienceTeamwork

Max new york life insurance co. ltd.

Sales Manager

Jun 2008 – Aug 2010 · 2 yrs 2 mos

Developed and expanded sales channels. Appointed and coordinated a team of 37 insurance advisors. Managed all office operations and administrative functions. Provided training and development programs for existing and new employees.

Icici prudential life insurance company limited

Manager

Jan 2006 – Jan 2009 · 3 yrs

Hdfc bank

Territory Manager

Mar 2005 – Jul 2006 · 1 yr 4 mos

Managed on-roll team of 15 to 25 people. Focused on creating new channels and developing existing channels (DMA & Direct Industrial Customers). Selling the Loan against secured Bonds, KVP, NPS, FD’s, Mutual Fund and Shares.

Customer ExperienceTeamwork