Srutha Keerthi

Operations Associate

Bengaluru, Karnataka, India16 yrs 4 mos experience

Highly Stable

Key Highlights

Proven expertise in program and project management.
Strong background in business process improvement.
Skilled in strategic partner program design.

Stackforce AI infers this person is a Program Manager with a strong focus on IT Services and Business Process Improvement.

Contact

Skills

Core Skills

Program ManagementBusiness Process ImprovementBusiness ProcessManagement

Other Skills

Partner ProgramsBudget ManagementForecastingData AnalysisOperational Process DesignCompliance ReviewMetrics GatheringUAT ParticipationTrainingProgram DesignRevenue AnalysisData Quality AuditingOperations CollaborationTeam ManagementKPI Preparation

About

Experienced Program Manager with a demonstrated history of working in the information technology and services industry. Skilled in Business Process, Management, Business Intelligence, Business Strategy, and Requirements Analysis. Strong program and project management professional with a Master of Business Administration (M.B.A.) focused in Human Resources Development.

Experience

16 yrs 4 mos

Total Experience

4 yrs

Average Tenure

4 yrs

Current Experience

Databricks

Manager, Partner Program Strategy & Operations

May 2022 – Present · 4 yrs · India

Confluent

Partner Operations Manager

Aug 2020 – Mar 2022 · 1 yr 7 mos · Bengaluru, Karnataka, India

Netapp

2 roles

Program Manager

Aug 2019 – Aug 2020 · 1 yr

Channel Analyst

Jun 2014 – Jul 2019 · 5 yrs 1 mo

 Working and knowledgeable on various partner programs and strategic execution.
 Key contributor to the design, review and implementation of new programs by efficiently balancing the budget and aspirational revenue.
 Working closely with the Program Managers WW Program management, execution and escalations.
 Providing forecast and accruals to the finance to project the budget for the quarter by evaluating the pipeline, bookings and invoices.
 Subject Matter Expert for Rebate calculations for various programs, WW Contact management, accrual and forecast for reseller objective attainment rebate program.
 Compliance review of the partner, by analysing their bookings and training requirements to initiate the level changes based on performance.
 Design operational process, based on the new partner programs launched globally
 Performing audits on Channel data quality and working with the Operations team to take corrective and preventive action, as necessary
 Providing strategic direction during the implementation stages, with a thoughtful understanding of operations and reporting needs. Proposed solution to best fit the overall objective
 Assist with gathering of metrics and data from various programs, Salesforce, SAP (Ascend) and in creating and updating dashboards
 Communicate with other peer professionals to develop and share best practices and ensure standardization across geographic regions
 Participating in UAT and Business validation for any new implementation projects or enhancement requests
 Training peers on programs and new intake of programs.

Partner ProgramsBudget ManagementForecastingData AnalysisOperational Process DesignCompliance Review+5

Hewlett-packard

Business Process Analyst / Team Lead

Nov 2009 – Jun 2014 · 4 yrs 7 mos · Bangalore

 Team lead for a team who manages the HP catalogs
 Domain expertise in End to End activity of pre-sales for Asia Pacific Japan/EMEA
 Exchange rates and Pricing set up for the products.
 Timely Updating of Metrics
 Preparing KPIs, Individual performance of the team & Management data.
 Identify, analyze and resolve repetitive issues regarding Business knowledge or technical requirements for the service line
 Workflow balance in allocation and planning.
 Manage the daily production plan vs the actual
 Conduct the daily resource planning and forecasting
 Participate in design reviews and release related activities
 Ensure completion of the testing of the release