Feb 2019 – Nov 2024 · 5 yrs 9 mos · Bengaluru, Karnataka, India

• Aspect Via: The only Customer Engagement Platform Saas application that rallies the enterprise in service of the customer by eliminating the walls between departments and systems with native Interaction Management, Workforce Optimization and Self-Service capabilities, a common user interface (UI) for configuration and administration and shared real-time and historical reporting across all capabilities. All delivered via a single, all-in-one cloud platform, in an open SaaS architecture.

Nov 2016 – Feb 2019 · 2 yrs 3 mos · Bangalore

• Adobe Animate (formerly Adobe Flash Professional), can be used to design vector graphics and animation, and publish the same for television programs, online video, websites, web applications, rich internet applications, and video games. The program also offers support for raster graphics, rich text, audio and video embedding, and Action Script scripting. Animations may be published for HTML5, WebGL, Scalable Vector Graphics (SVG) animation and sprite sheets, and legacy Flash Player (SWF) and Adobe AIR formats. legacy Flash Player (SWF) and Adobe AIR formats.

Feb 2014 – Aug 2016 · 2 yrs 6 mos · Bengaluru, Karnataka, India

• Providing Android software update to Client/Customer whenever an upgrade is available from Google or issue fix is done on particular software of a model, this includes testing of functionality whenever R&D team releases update packages through OTA for the Model. Testing of user data and UI scenarios after the update is installed from the server.This includes preparing and execution of test cases. Whenever a new build is requested for testing, various tests are carried out as per requirement and defects are reported in Quality Center (TD) and the final approval of the software is made after the issue is fixed and the final TD review. Defect found at any level of a cycle in the specific test cases or the side effects due to other issue fix are reported accordingly in test directory.