Mithun R K — Software Engineer
Results-driven Technical Support Engineer with experience in resolving complex customer issues and supporting identity provider integrations such as Microsoft Azure IDP and Okta IDP. Hands-on knowledge of SCIM, SSO, REST APIs, SQL, networking, OOP, JavaScript, and debugging. Adept at troubleshooting, handling escalations, and working with engineering teams to address customer friction effectively. Recognized for clear communication, analytical thinking, and a collaborative, customer-first mindset.
Stackforce AI infers this person is a Technical Support Engineer specializing in identity provider integrations within the SaaS industry.
Location: Bangalore Urban, Karnataka, India
Experience: 2 yrs 9 mos
Skills
- Technical Support
Career Highlights
- Expert in resolving complex customer issues.
- Hands-on experience with identity provider integrations.
- Strong analytical thinking and communication skills.
Work Experience
Atlassian
Technical Support Engineer (2 mos)
Technical Support Engineer 1 (8 mos)
Associate support engineer (2 yrs 1 mo)
Technical Support Engineer (4 mos)
Education
Bachelor of Engineering - BE at B. M. S. College of Engineering