Mithun R K

Software Engineer

Bangalore Urban, Karnataka, India2 yrs 9 mos experience
Highly Stable

Key Highlights

  • Expert in resolving complex customer issues.
  • Hands-on experience with identity provider integrations.
  • Strong analytical thinking and communication skills.
Stackforce AI infers this person is a Technical Support Engineer specializing in identity provider integrations within the SaaS industry.

Contact

Skills

Core Skills

Technical Support

Other Skills

Customer Support

About

Results-driven Technical Support Engineer with experience in resolving complex customer issues and supporting identity provider integrations such as Microsoft Azure IDP and Okta IDP. Hands-on knowledge of SCIM, SSO, REST APIs, SQL, networking, OOP, JavaScript, and debugging. Adept at troubleshooting, handling escalations, and working with engineering teams to address customer friction effectively. Recognized for clear communication, analytical thinking, and a collaborative, customer-first mindset.

Experience

2 yrs 9 mos
Total Experience
2 yrs 9 mos
Average Tenure
2 yrs 9 mos
Current Experience

Atlassian

4 roles

Technical Support Engineer

Mar 2026Present · 2 mos

Technical Support

Technical Support Engineer 1

Promoted

Sep 2025May 2026 · 8 mos · Remote

Associate support engineer

Jul 2023Aug 2025 · 2 yrs 1 mo · Remote

Technical Support Engineer

Mar 2023Jul 2023 · 4 mos · Remote

Education

B. M. S. College of Engineering

Bachelor of Engineering - BE — Computer Science

May 2019Apr 2023

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