Aug 2019 – Jul 2024 · 4 yrs 11 mos · Bengaluru, Karnataka, India · Remote

• Youngest specialist to be promoted as HR Assistant II
• Strong process knowledge and have evolved as one of the primary SME in Payroll Corrections
• Extended audits internally executed to avoid pay defects- offcycle audits, Pending cases analysis, COE analysis, AET escalations, internal quality audits, Reinstatement Audits, Canada Audits
• Concluded training program with Amazon, Trained 6 batches of permanent and contract employees.
• Introduced 5 process automation idea to save manual efforts
• Worked along with various teams (DM team, Amazon UI team, Excellence team, Pay perfect team, Exits team)
• Worked on different projects (Mexico Intake projects, setting up the whole payroll system for sites at Mexico, worked with different project managers to undertake reduction of manual efforts and first hand test the UI Interface experience)
• One of the core member to intake and execute the Reinstatement process
• Worked along with many Program Specialists to onboard multiple process across different countries
• Ensure to deliver high quality standards, plan and organise and lead work of the associates
• Mentoring new team members and ensure the implementation of coaching and development plans
• Ensure to deliver and provide high standards to the customer