Ravi Malhotra

Business Development Executive

Meerut, Uttar Pradesh, India22 yrs 9 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • 23 years of corporate experience in retail management.
  • Achieved significant cost savings in logistics.
  • Recipient of the prestigious Dronacharya Award.
Stackforce AI infers this person is a seasoned leader in retail operations and supply chain management.

Contact

Skills

Core Skills

Business OperationsLogistics ManagementWarehouse ManagementProject ManagementSupply Chain ManagementOperations ManagementBusiness TransformationTraining & DevelopmentBusiness StrategySales & MarketingCustomer Support

Other Skills

Business GrowthProfitabilityPeople developmentTeam BuildingCost OptimizationInventory controlWarehouseTransportation OperationsNational Level ManagementRetail Channel StrategyDistributionWarehouse SetupProcess ImprovementE CommerceRetail Processes

About

With 23 years of corporate experience, I possess specialized expertise in business operations, store management, P&L oversight, and supply chain management across diverse retail formats. Currently serving as National Head Logistics at **Metro Cash & Carry**, I have successfully optimized logistics and achieved notable cost savings. My prior tenure at **Walmart** included senior leadership roles focused on business transformation and process enhancement, where I received prestigious accolades, including the Dronacharya Award. I am With 21 years of corporate experience, I possess specialized expertise in business operations, store management, P&L oversight, and supply chain management across diverse retail formats. Currently serving as Chief Manager at **Metro Cash & Carry**, I have successfully optimized logistics and achieved notable cost savings. My prior tenure at **Walmart** included senior leadership roles focused on business transformation and process enhancement, where I received prestigious accolades, including the Dronacharya Award. I am well-versed in E-commerce and project management, having effectively implemented SAP systems and managed large-scale operations. My background reflects significant contributions to new store openings and cross-functional collaboration in multinational settings, including **Flipkart**, **Reliance Retail**, **Vishal Retail**, and various Indian and U.S. conglomerates. Retail, Vishal Retail, and various Indian and U.S. conglomerates.

Experience

22 yrs 9 mos
Total Experience
3 yrs 6 mos
Average Tenure
1 yr 3 mos
Current Experience

Metro cash & carry india limited

Store Business Head

Feb 2025Present · 1 yr 4 mos · Meerut, Uttar Pradesh, India · On-site

  • Business Growth, Profitability, People development, team Building, Cost Optimization, Inventory control
Business GrowthProfitabilityPeople developmentTeam BuildingCost OptimizationInventory control+2

Metro wholesale india

Head Warehouse Operations & Transportation

Feb 2024Feb 2025 · 1 yr · India · On-site

  • Lead for Warehouse, CPC, Collection Center, Repackaging and Transportation Operations at National Level
WarehouseTransportation OperationsNational Level ManagementLogistics ManagementWarehouse Management

Self.

Strategy Operations Consultant

Jan 2023Jan 2024 · 1 yr · Noida · On-site

  • Assisting organizations in the Retail, Food, Agri-tech and E-com space with:
  • Retail Channel Strategy, Distribution , Warehouse Setup, Process Improvement and E Commerce, Retail
  • Processes (Buying and Merchandising, Inventory and Supply Chain, Sourcing strategy) & ERP Implementation.
Retail Channel StrategyDistributionWarehouse SetupProcess ImprovementE CommerceRetail Processes+3

Egreen farms private limited

Head of Operations - Vice President

Mar 2022Dec 2022 · 9 mos · Gurugram, Haryana, India · On-site

  • Ecommerce Operations - Supply Chain, Dark Stores, Last Mile, Warehouse, Cost Optimization, Business Growth, Catalogue Management, Pricing & Procurement.
  • Responsible for P&L, developing & executing operational strategy to achieve overall organizational goals. Channelizing and setting up Warehouse, Dark Store, Last Mile and Customer Service Operations process for a
  • FMCG Ecommerce Organization. Incharge for Business expansion & Realigning for better properties with respect
  • to better location and more competitive cost. Driving efficiency by setting up metrics – like O2D, Promise Breach,
  • Fill Rate (Procurement, DS & Order), Manpower Efficiency, Price Benchmarking, Sales vs Dump metrics, Sales
  • Based Indenting and Margin analysis to guide efficient procurement. Return/ Refund controls.
  • Achievements – From April onwards On-Time Delivery reached from 40% to 85% and now reaching upto 95%. Fill
  • rate increase to 98% from 85%. Return % decreased from 10% to 5%. Complaint % has also declined from 9 to
  • 5%.
  • New Project – Grocery Implementation
Ecommerce OperationsSupply ChainDark StoresLast MileWarehouseCost Optimization+5

Walmart india pvt ltd

4 roles

Senior Manager -II Control Tower (Flipkart Wholesale)

Jan 2021Mar 2022 · 1 yr 2 mos

  • Involved in Setting up & establish Control Tower for Grocery, Fashion & “Best Price” line of Business. Drive RCA
  • for any deviation in performance & problem solve along with stakeholders to identify improvement areas/ achieve
  • goals. Ensure key metrics for the service are maintained as per the plan. Work cross-functionally with different
  • teams with supply chain & Operations in ideating, defining & Implementing processes. Also collaborating with
  • Stakeholders to work on the cross functional project.
Control TowerGroceryFashionBest PricePerformance ImprovementLogistics Management+1

Deputy General Manager Operations

Promoted

Apr 2020Dec 2020 · 8 mos

  • I have been at a position of Business Process Owner for Retail Store Operations for 31 Stores. On April 2017 taken
  • up charge for this position as Senior Manager with 26 Stores and in April 2020 moved as DGM where the number
  • of stores increased to 31. During this period led the Business Transformation for PAN India Store Operations.
  • Designing Process to bring operational efficiencies & Training Designed for: Inbound Logistics, Outbound Logistics,
  • Inventory Management, POS & Cash Office Operations. Bring Stakeholders in line with the design for effectively
  • implementation of designed business Processes. I was lead for training program for all Best Price Stores to execute
  • new processes with respect to SAP implementation. Also, approver for all Store Operations SAP role authorizations.
Business Process OwnerRetail Store OperationsOperational EfficienciesTrainingBusiness OperationsTraining & Development

Senior Manager Operations

Apr 2017Mar 2020 · 2 yrs 11 mos

  • Business Process Owner Store Operations
  • Lead for Business Transformation for Stores.
  • Implemented SAP and GK POS
Business Process OwnerStore OperationsSAP ImplementationBusiness TransformationProject Management

Manager Merchandising/ Operations

Aug 2011Mar 2017 · 5 yrs 7 mos

  • Profitability of the Business Unit, Setting up & adherence of processes, Member Service & Satisfaction, Cash Office Management, Inventory Management, Outdoor & In-door Marketing, Repair & Maintenance.
ProfitabilityProcessesMember ServiceInventory ManagementOperations ManagementBusiness Strategy

Vishal retail limited

Manager Franchise Operations & NSO

Sep 2007Aug 2011 · 3 yrs 11 mos

  • · Responsible for Franchisee Growth & Profitability
  • · Responsible for PAN India Franchisee Operations & Store Opening
  • · Responsible for Store Replenishment & Billing
  • · Collection of Advance Payment
  • · Responsible for SOP Implementation & Staff Training
  • · Responsible for Reconciliation of Account
  • · Allowing Scheme & Discount after coordination with Merchandising team & Marketing
  • · Process Maintenance & Coordination for Local FMCG products procurement
Franchisee GrowthProfitabilityStore OpeningSOP ImplementationBusiness OperationsSales & Marketing

Reliance retail limited

Dy Manager - Store Operations

Sep 2006Sep 2007 · 1 yr

  • Opening of Stores, SOP implementation, Profitability of the Business Units, Hygiene Controls, Training of the Associates, Expense Controls. Inter Store Stock Transfers. Expiry & Inventory Management. Implementation of Planograms.
Store OpeningSOP ImplementationProfitabilityTrainingOperations ManagementTraining & Development

Home stores (i) limited

Asst. Manager Operations

Apr 2002Sep 2006 · 4 yrs 5 mos · New Delhi, Delhi, India · On-site

  • Profitability of the 15 Stores, Merchandise Display Standards, Customer Service, Inventory Management, Cross Store Inventory Transfers, Analysis of Reports, Cost Controls, Expiry Disposition/ Liquidation.
ProfitabilityMerchandise DisplayCustomer ServiceOperations ManagementCustomer Support

Education

Indian Institute of Management Ahmedabad

Leadership Skills - Certification Course — Organizational Leadership

Dec 2023Present

Lal Bahadur Shastri Institute of Management & Technology

Post Graduate Diploma in Business Management — IT & Marketing

Jan 1999Jan 2001

K V AMC, Lucknow

10+2 — Commerce

Jan 1995Jan 1996

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