Jasleen Hora

CEO

Pune, Maharashtra, India11 yrs 2 mos experience

Highly Stable

Key Highlights

Expert in logistics and supply chain management.
Proven track record in team leadership and operational excellence.
Strong analytical skills driving process optimization.

Stackforce AI infers this person is a logistics and operations expert in the B2B sector.

Contact

Skills

Core Skills

Logistics ManagementTeam ManagementProcess ImprovementOperational ExcellenceProject ManagementOperations ManagementClient Relationship ManagementResearch Operations

Other Skills

LogisticsProcess OptimizationSupply Chain ManagementInventory ManagementVendor CoordinationSupply Chain OptimizationTransportation CoordinationBilling OperationsOperational ManagementTeam LeadershipResource AllocationTeam CoordinationCross-Functional CollaborationDatabase ManagementInformation Gathering

About

Results-driven operations professional with expertise in logistics, team management, and process optimization.

Experience

11 yrs 2 mos

Total Experience

3 yrs 1 mo

Average Tenure

1 yr 9 mos

Current Experience

Yours freshly!

2 roles

Head of Operations

Promoted

Jul 2025 – Present · 11 mos

Experienced and results-driven professional currently serving as Head of Operations at Yours Freshly. I specialize in building and scaling operational systems that support rapid business growth while ensuring organizational agility and people-centric practices.
Operations Focus:
Leading end-to-end supply chain and logistics operations, ensuring seamless movement of goods from procurement to last-mile delivery.
Optimizing inventory management, vendor coordination, and warehousing to improve efficiency and reduce operational costs.
Designing and executing scalable logistics strategies aligned with growth targets and customer expectations.
Driving cross-functional coordination between procurement, sales, and fulfillment teams to ensure operational excellence.
HR & Manpower Focus:
Overseeing workforce planning, recruitment, and training, especially for on-ground and frontline operational teams.
Implementing systems for performance tracking, shift planning, and productivity enhancement.
Building a strong, motivated, and accountable team culture aligned with business objectives.
With a hands-on leadership style and a data-driven approach, I focus on solving real-time challenges, scaling operations sustainably, and fostering a resilient workforce.

LogisticsTeam ManagementProcess OptimizationSupply Chain ManagementInventory ManagementVendor Coordination+1

Senior Manager

Sep 2024 – Jul 2025 · 10 mos

Logistics and operations professional with deep expertise in driving efficiency across supply chain, transportation, and billing workflows. Known for building reliable systems that support scale, reduce costs, and improve turnaround times.
Key Expertise:
End-to-End Logistics Management
Invoicing & Billing Operations
Supply Chain Optimization
Transportation & Delivery Coordination
Vendor & Warehouse Management
Process Improvement & Cost Control
Currently leading logistics and backend operations at Yours Freshly, where I oversee everything from daily dispatches to invoice accuracy, ensuring smooth flow from order to delivery. I bring a hands-on approach and thrive in high-pressure, growth-driven environments.

Logistics ManagementSupply Chain OptimizationTransportation CoordinationBilling OperationsProcess Improvement

Tata 1mg

2 roles

Deputy Manager

Promoted

Apr 2023 – Aug 2024 · 1 yr 4 mos · Gurugram, Haryana, India

Driving Operational Excellence & Team Success
As an accomplished Operations & Team Manager, I excel in:
Leading high-performing teams & developing talent
Streamlining processes & optimizing resources
Executing project plans & SOPs
Collaborating with diverse departments
Monitoring performance & driving accountability
Monitoring SLA’s
Handle complaints or grievance
My project experience includes:
PPMC TATA AIA
MD India (Max Life Insurance)
TATA AIG

Operational ExcellenceTeam ManagementProcess Optimization

Assistant Manager

Feb 2022 – Mar 2023 · 1 yr 1 mo · Gurugram, Haryana, India

Spearheaded high-performing teams and drove operational excellence across multiple projects:
Led a team of 12, optimizing resource allocation
Fostered productive, profitable, and achievement-oriented work environment
Addressed operational issues, resolving real-time escalations
Collaborated with Senior Managers, Business Development, and Finance teams
Key Projects:
RTPCR camps for metro cities
Corporate Pharmacy orders
Pan India AHC for employees
Corporate clients: Micron, Medibuddy, Urlife, Acko, Care24, Tata AutoComp, TATA Digital, TATA Project, TATA AIA, and TATA AIG

Team ManagementOperational ExcellenceResource Allocation

Zomato

Team Lead

Jun 2016 – Feb 2022 · 5 yrs 8 mos · Gurugram, Haryana, India

Managed end-to-end operations for key enterprise clients, including:
Jubilant FoodWorks Ltd
Old World Hospitality Pvt Ltd
Sky Gate Hospitality Pvt Ltd
Key Achievements:
Ensured seamless onboarding, system accuracy, and real-time support for partner restaurants, directly impacting customer experience and platform integrity.
Key Responsibilities:
Store Onboarding & Maintenance: Smooth onboarding of new outlets, timely setup, catalog readiness, and training.
Menu Management & Technical Issue Resolution: Real-time updates, item configurations, pricing accuracy, and tech glitch resolution.
Documentation & Compliance: Accurate and updated partner documentation (FSSAI, GST, banking, etc.).
Merchant Escalation Handling: First point of contact for high-value restaurant partner escalations, resolving issues with speed and empathy.
Cross-Functional Collaboration: Aligned execution with Sales, Revenue, Content, Graphics, Tech, and Legal teams.
Insights & Reporting: Shared operational insights for continuous improvement.
Key Takeaways:
Strengthened problem-solving skills, refined stakeholder communication, and gained deep exposure to food-tech operations at scale.