Shreya Sharma

Project Manager

Gurugram, Haryana, India9 yrs 11 mos experience

Highly Stable

Key Highlights

Proven expertise in project management within the retail sector.
Strong background in vendor and client relations.
Demonstrated ability to manage complex merchandising operations.

Stackforce AI infers this person is a Retail Project Management Specialist with strong vendor and client relationship skills.

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Skills

Core Skills

Project ManagementRetail Category Management

Other Skills

Corporate CommunicationsClient RelationsVendor ManagementPurchase OrdersMerchandising operationsTeam CoordinationBudget MonitoringBudget ForecastingProject EstimationService-Level Agreements (SLA)Project PlanningProject CoordinationProject Management Office (PMO)TeamworkInterpersonal Skills

About

Experienced Operating with a demonstrated history of working in the Retail Industry & Marketplace. Skilled in Retail Category Management, Experienced Senior Support Specialist with a demonstrated history of working in the retail industry. Analytical Skills, Customer Relationship Management (CRM).

Experience

9 yrs 11 mos

Total Experience

2 yrs

Average Tenure

1 yr 11 mos

Current Experience

Bdo rise private limited

Senior Project Coordinator

Jul 2024 – Present · 1 yr 11 mos · Gurugram, Haryana, India · Hybrid

Corporate CommunicationsClient RelationsProject Management

Honcho metrics

Project Manager

Sep 2019 – Jul 2024 · 4 yrs 10 mos · Delhi, India · Remote

Lead the initiation and planning of a project and ensure technical feasibility
Ensure resource availability and allocation
Develop a detailed plan to monitor and track the progress of the project
Coordinate with internal and external parties for the flawless execution of projects
Create and maintain a comprehensive project documentation

Vendor ManagementClient RelationsProject Management

Gap inc.

Merchandiser Support Coordinator at GAP

Mar 2018 – Aug 2019 · 1 yr 5 mos · New Delhi Area, India

Responsible for owning multiple PO/DPO creation and maintenance requests
Ensure accurate and timely data input into PROMPT/SCMS to track production status
Active and timely communication with the merchandising team to notify the completion of assigned work
SLA adherence for the tasks assigned
Vendor follow up regarding the IN-Season management
Report creations for the job assigned to the team and following up for the timely closure

Purchase OrdersMerchandising operationsRetail Category Management

Bigfoot retail solutions pvt

Specialist Merchant Assistant

Jul 2017 – Nov 2017 · 4 mos · Saket

To maintain Order to ship percentage high within the assigned TAT
Bridging the gap between merchant and courier partner
Handling Merchant queries regarding the order process flow
Handling Social Media Escalations (Twitter, Facebook, Linked In, Google Reviews, Google Play App Reviews
Handling high-Level Escalations of the Merchant support team.
Re- assigning forward and Reverse pickup to respective courier partners accordingly through Ship Rocket Panel

Vendor ManagementClient Relations

Paytm

Senior Operations Executive

Sep 2015 – Feb 2017 · 1 yr 5 mos · Noida

1. Sending list to different logistics for the pickup and escalated cases.
2. Follow up with merchants for their orders to be shipped within TAT and defined SLA’s
3. To maintain Order to ship percentage high within assigned TAT
4. Maintaining data of pickups for the day
5. Maintaining Priority List of Pickups on daily basis
6. Bridging the gap between merchant and courier partner
7. Handling Merchant queries regarding the order process flow
8. Sharing priority closure by EOD
9. Follow up with logistics for resolutions within defined TATs
10.Work on day-to-day escalations

Vendor ManagementTeam Coordination