May 2016 – Sep 2022 · 6 yrs 4 mos

Jun 2013 – May 2016 · 2 yrs 11 mos · Hyderabad Area, India

• Responsible for delivery of large account comprising of more than 300+ small projects & more than 800 FTE's.
• Performed day-to-day operations and devising strategies for future business growth and managing customer relation.
• Implement operational methods and ideas to maximize revenues and minimize operational costs, which generally translate into direct Profit & Loss of large process (Voice as well as Non Voice).
• Responsible for delivery of Application development projects (External & Internal). Responsible for growing the practice & achieving revenue targets.

Jun 2013 – Oct 2014 · 1 yr 4 mos · Hyderabad Area, India

Jan 2007 – Jan 2009 · 2 yrs

• Managed teams of over 650+ GIS Engineers spread across the different geographies
• Managed customers, influenced customer decisions and have consistently delivered / exceeded customer’s expectations
• Successfully drove Six Sigma greenbelt projects resulting in annual savings
• Grew several programs from start up to mature state with very high annual revenues (prime focus on Project setup, talent acquisition, retention & performance & quality management)
• Many of the programs i handled were consistently ranked either # 1 or 2 amongst all vendors

Jan 2004 – Jan 2007 · 3 yrs

• Successfully drove Six Sigma greenbelt projects resulting in annual savings

Apr 2003 – Dec 2011 · 8 yrs 8 mos

• Successfully executed multiple utility, telecom projects for global customers. Managed teams of over 650+ Engineers spread across different geographies. Managed customers, influenced customer decisions and have consistently delivered / exceeded customer's expectations.
• Successfully drove Six Sigma greenbelt projects resulting in annual savings. Grew several programs from start up to mature state with very high annual revenues (prime focus on Project setup, talent acquisition, retention & performance & quality management).
• Many programs managed were consistently ranked either # 1 or 2 amongst all vendors In addition to my program management role. Also, lead Avineon's ReMG (Resource Management group) with responsibilities for resource allocation across projects (both onsite & offshore), skill set gap analysis, training & development.

Apr 2003 – Jan 2004 · 9 mos

Jan 2002 – Jan 2002 · 0 mo · Bangalore

• Leading the production team
• Planning and scheduling
• Monitor production
• Developing & maintaining technical documentation

Jan 2000 – Jan 2002 · 2 yrs · Bangalore

• Project Analyzing
• Technical Support
• Preparing Status Report
• Analysis & Bug Submission
• Responsible for Documentation (including all the Reports)
• Monitoring the Testing Process
• Customization of the Software

Jan 1999 – Jan 2000 · 1 yr · Bangalore

• Responsible for Project Management Activities – Project Planning and scheduling
• Setting up of procedures and guidelines for the smooth workflow
• Managing Quality control activities to make sure that the defects free deliverable reaches the customer
• Preparation of Project technical specifications, which are deliverable to the customer
• Interacting with the client for technical problems and resolutions
• Leading the production team
• Developing & maintaining technical documentation

Jan 1998 – Jan 1999 · 1 yr · Hyderabad

• Time Estimations for drawings
• Technical support for the production team
• Administrative support for the production team
• Preparing project wise plans
• Preparation of problem and resolutions

Jan 1995 – Jan 1998 · 3 yrs · Bangalore

• Data Conversion / capture
• Records Management
• Technical support
• Prepare status and Quality Control