Prachi Shrivastava

Co-Founder

Dubai, United Arab Emirates12 yrs 11 mos experience
AI Enabled

Key Highlights

  • 15+ years of experience in UX strategy.
  • Led successful UX initiatives at Careem, achieving significant growth.
  • Founder of UX Prosperar, driving impactful user-centered designs.
Stackforce AI infers this person is a UX strategist with extensive experience in B2C tech industries.

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Skills

Core Skills

Ux Design StrategyService Design ThinkingUx Research

Other Skills

UI / UX DesignUX AuditCX strategyDiscovery researchConversion rate optimisationJourney MappingPersona MappingUsability studiesMarketing and App Content evaluationValue propositionU&ACopy guidelinesInformation architectureUser-centric practicesTeam management

About

Hello 👋 I’m a UX strategist with 15+ years experience of working with people and companies in top tech! I specialize in new-age UX strategy that methodically and scientifically uncovers insights to drive growth and transform user experience design. Skilled in UX Design Strategy, mixed-methods UX Research, Service Design Thinking, Discovery Studies, Journey Mapping, Usability Tests, etc. I collaborate across product, design, marketing, and operations to boost engagement and streamline ecosystems. My approach integrates user-centered practices seamlessly, ensuring impact across design, product and business without disrupting the time tested processes of an organization. Outside of work, I’m a wellness advocate, passionate about the power of healthy nutrition to enrich life. Let’s create impactful, user-centered experiences together! ✨ www.uxprosperar.com

Experience

12 yrs 11 mos
Total Experience
1 yr 10 mos
Average Tenure
--
Current Experience

Ux prosperar

Founder, UX / CX Director

Nov 2024 – Present · 1 yr 7 mos · Dubai, United Arab Emirates · Hybrid

  • Creating research driven strategic UI / UX / CX designs, inspired by top tech! I help businesses connect their wise, time-tested processes with today’s tech-savvy, highly aware, short-attention-span users.
  • At Prosperar, we have been working on brands such as: Abu Dhabi Real Estate, Standard Chartered, VML, e&/Etisalat, Bridgestone, MAF, Nielsen IQ, Market Vistas, The Laughing Cow, another large bank in UAE, etc.
  • My work at UX Prosperar has spanned across categories such as: Real Estate, Automobile, Fintech, Global Events, Telecom, Slow fashion, Skincare, Haircare, Lifestyle, Health and Fitness, Online Supermarkets, F&B
  • We helped these clients with: UI / UX Design, UX Audit, CX strategy, Discovery research, Conversion rate optimisation, Journey Mapping, Persona Mapping, Usability studies, Marketing and App Content evaluation, Value proposition, U&A, Copy guidelines, Information architecture
UI / UX DesignUX AuditCX strategyDiscovery researchConversion rate optimisationJourney Mapping+9

Freelance

Freelance Principal UX Strategist

Jan 2024 – Oct 2024 · 9 mos · Dubai, United Arab Emirates · Hybrid

Careem

3 roles

Associate Director User Experience Research

Promoted

May 2023 – Nov 2023 · 6 mos · Dubai, United Arab Emirates

  • Led UX Research for Rides, Careem Pay wallet, Food, Groceries, Careem Plus, Captains, Smart Mobility ELectric Bikes, etc.
  • Set up the UX Research and Strategy team from scratch, promoting user-centric practices and training designers to meet the growing demand for UX research.
  • Launched Careem Plus Loyalty Program, achieving 20x growth in subscribers by focusing on user-centric practices.
  • Launched DineOut Discovery and Discounts platform, handling everything from initial discovery to usability testing and post-launch improvements.
  • Informed the rides and loyalty pricing strategy in KSA from a user and competition perspective.
  • Led UX Research for Loyalty, DineOut, Rides, Food, Groceries, Bikes, and Careem Pay.
  • Managed, trained, and mentored researchers at senior, mid, and junior levels.
  • Established user-centric product development, marketing and copywriting practices across Careem.
UX ResearchUser-centric practicesTeam management

Senior UX Research Manager

Jun 2022 – May 2023 · 11 mos · Dubai, United Arab Emirates

UX Research Manager

Jun 2021 – May 2022 · 11 mos · Dubai, United Arab Emirates

Domino's

Deputy General Manager UX Research

Feb 2021 – Jun 2021 · 4 mos · Gurugram, Haryana, India

  • At Jubilant FoodWorks Ltd. (Domino’s, Popeyes, Dunkin Donuts, etc.)

Olx group

UX Research Manager

Sep 2019 – Jan 2021 · 1 yr 4 mos · Gurugram, Haryana, India

Hero motocorp

Consumer Research and Insights - Global Product Planning

May 2017 – Aug 2019 · 2 yrs 3 mos · New Delhi Area, India

Ipsos

Research Manager

Jun 2016 – May 2017 · 11 mos · Mumbai, Maharashtra, India

Unilever

Associate Consumer Insights Manager

May 2011 – May 2016 · 5 yrs · Mumbai Area, India

  • Via Quantum Consumer and Design Solutions

Tata tele business services

Customer Research Intern

Apr 2010 – May 2010 · 1 mo

Karuna for animals in distress

Animal welfare - Social Welfare Internship

Nov 2009 – Dec 2009 · 1 mo · Mumbai, Maharashtra, India

  • Process journey improvement for sterilisation of stray cats, funds collection and sponsorship

Ogilvy

User Research for Bru

Apr 2009 – Jun 2009 · 2 mos · Mumbai, Maharashtra, India

Motilal oswal financial services ltd

Customer Service Intern

May 2008 – Jun 2008 · 1 mo

Education

SYMBIOSIS INTERNATIONAL UNIVERSITY

MBA — Communication Management

Jan 2009 – Jan 2011

SYMBIOSIS INTERNATIONAL UNIVERSITY

BBA — Information Technology

Jan 2006 – Jan 2009

Choithram School, Indore

HSC — Science

Jan 2004 – Jan 2006

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Prachi Shrivastava - Co-Founder | Stackforce