Harshita Bhargava

Product Manager

Bengaluru, Karnataka, India4 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in designing seamless customer experiences.
  • Proficient in human-computer interaction and design tools.
  • Skilled in creating educational solutions for healthcare.
Stackforce AI infers this person is a Customer Experience Designer with expertise in Healthcare and B2B onboarding.

Contact

LinkedIn

Skills

Core Skills

Customer ExperienceInstructional DesignHuman Computer InteractionUser Experience WritingUser JourneysDesign Tools

Other Skills

Content DesignConversation DesignLearning ManagementSoftware DesignUser ResearchHelping PeopleDiversityUser PersonasField StudiesCognitive PsychologyUser FlowsCreative DesignVisual DesignInformation ArchitectureMarket Research

Experience

4 yrs 9 mos
Total Experience
2 yrs 4 mos
Average Tenure
3 yrs 7 mos
Current Experience

Qure.ai

2 roles

Customer Experience Designer

Promoted

Apr 2024 – Present · 2 yrs 2 mos

  • Designing a B2B onboarding journey to ensures a seamless experience by addressing different stakeholder needs
  • Analysing support ticket data & qualitative feedback to identify trends & define key metrics for measuring CX
  • Creating clear, brand-aligned training materials, including onboarding guides, FAQs, best practices, & troubleshooting resources, to reinforce consistency & trust
  • Developing chatbot conversation flows to scale support & ensure timely issue resolution
  • Collaborating across teams to streamline workflows, address operational challenges, for a unified brand & customer experience
Instructional DesignUser Experience WritingContent DesignConversation DesignLearning ManagementSoftware Design+2

Brand Designer

Nov 2022 – Apr 2024 · 1 yr 5 mos

Human Computer InteractionUser Experience Writing

Empirici designs

Brand Designer

Sep 2021 – Nov 2022 · 1 yr 2 mos

  • Designed brand identity, packaging, collaterals, 3D renders, and websites for multiple brands.
Human Computer InteractionUser Journeys

Khpt

Design Consultant

Jun 2021 – Jul 2021 · 1 mo

  • Designed solutions aimed at educating tuberculosis (TB) patients on the significance of TB treatment and guiding them through the entire treatment process
Human Computer InteractionDesign Tools

Think design collaborative

Design Research Intern

Apr 2020 – May 2020 · 1 mo

Human Computer InteractionDesign Tools

Education

Srishti Manipal Institute of Art, Design and Technology

Masters In Visual Communication

Jan 2019 – Jan 2021

Arena Animation

VFX

Jan 2015 – Jan 2018

Awadh Girls Degree College

B.Com

Jan 2015 – Jan 2018

Stackforce found 100+ more professionals with Customer Experience & Instructional Design

Explore similar profiles based on matching skills and experience

GG

Gayathri Gopakumar Menon

Product Designer

at Ecolab

Bengaluru, India6 yrs exp
Product ManagementProduct StrategyUser Experience (UX)DesignProblem Solving
SD

Sourav Das

Senior Product Designer II

at Rapido

Bengaluru, India10 yrs 6 mos exp
Mayur Bhavsar

Mayur Bhavsar

Senior Executive - Design

at Ness Digital Engineering

Pune, India8 yrs 8 mos exp
User Interface DesignUser Experience (UX)BrandingGraphic Design
Gaurav Singh Rawat

Gaurav Singh Rawat

UX Designer

at House of Artists

New Delhi, India4 yrs 4 mos exp
UX Research & User FlowsWireframing & Prototyping (Figma)Cross-team CollaborationTeam Management
Anushka Bennur, HFI-CUA™

Anushka Bennur, HFI-CUA™

UX/UI Designer

at SPRY

Pune, India3 yrs 2 mos exp
Product DesignUser Experience Design (UED)User Research
Sampada I.

Sampada I.

Product Designer

at Easyship

Bengaluru, India1 yr 11 mos exp
Product DesignUser Experience (UX)User Experience Design (UED)User Interface DesignUser Research
Blessy Tom Joseph

Blessy Tom Joseph

Senior UX Researcher

at Flipkart

Bengaluru, India7 yrs 1 mo exp
User Experience ResearchAI-driven Product StrategyBusiness InsightsCross-Functional CollaborationTeam Building
Aratrika D.

Aratrika D.

User Experience Designer

at Freelance

Delhi, India4 yrs 4 mos exp
User Experience (UX)User Interface Design