Nov 2015 – Sep 2020 · 4 yrs 10 mos

• Solution Design and Architecture
• UAT and Go-Live Testing and Onshore support
• Business Analysis
• Program and Project Management
• Software Development and Testing
• Solution Consultant
• Comverse Kenan SME
• BSS and OSS Competency Development

Sep 2012 – Dec 2015 · 3 yrs 3 mos

• Team Lead – Led 2 teams in all comprising 22 employees.resources as a Team Lead.
• SME (Subject Matter Expert) for the Kenan configuration
• Responsible for regular management level reports that included ADM Estimator, DART and EBS.
• Single Point Of Contact for Kenan Configuration.
• Adept at Kenan system Configuration based on given specifications using SQL/PLSQL and UNIX.
• To Configure and develop various billing scenarios (Such as RC,NRC, Usage,Jurisdiction, Rating, Rate Corridor, Discounts etc) based on the requirements mentioned by Client and prepare a knowledge pool in the process.
• Involved in Rating process wherein we check that the call details are getting correctly applied and billed to the account
• Involved in doing the kenan testing which includes Provisioning the Billing Entities in kenan Customer Center ,BIP,POST BIP and generating the invoice to see whether the configurations made are getting applied or not .
• Interacting with the client on a regular basis to understand their requirements and giving valuable inputs
• Responsible for end to end defect resolution in the UAT (User Acceptance Testing)
• Involved in preparing various documents and sharing with the team which would help them with their work.
• Managing the Junior Resources (new joiners from time to time) by giving them proper KT and helping them with existing documentations.
• Interviewing Potential Candidates for Openings in My Project.

Jun 2010 – Aug 2012 · 2 yrs 2 mos

• Adept at Kenan system Configuration based on given specifications using SQL/PLSQL and UNIX.
• To Configure and develop various billing scenarios (Such as RC,NRC, Usage,Jurisdiction, Rating, Rate Corridor, Discounts etc) based on the requirements mentioned by Client and prepare a knowledge pool in the process.
• Involved in Rating process wherein we check that the call details are getting correctly applied and billed to the account
• Involved in doing the kenan testing which includes Provisioning the Billing Entities in kenan Customer Center ,BIP,POST BIP and generating the invoice to see whether the configurations made are getting applied or not .

Nov 2008 – Jun 2010 · 1 yr 7 mos · Gurugram, Haryana, India

• Implements world-class billing platform Kenan FX from Comverse for COLT Telecommunication. Evaluating & analyzing system, analyzing the specifications, coordinating with vendor and getting the output, testing on test server & incorporating the same in live server.
• Function and Responsibilities:
• Go - Live Support for the Kenan FX billing system PARALLEL RUN covering 12 countries (Belgium, Sweden, Denmark, Italy, France, Spain, Austria, Netherland, Great Britain, Germany, Portugal and Ireland). The Parallel run is the new billing system alongside the current Progressor Billing system. This will allow the necessary testing to take place without risk
• Dress Rehearsal of Go Live.
• Execution of IT Operation processes as defined in the Objective
• End to end processing – using Kenan FX Production environment integrated with test/staging systems as far as achievable
• Rating of all Cdrs (COM -- TIP -- UPP -- MCAP -- CAP -- LTP)
• Billing (BIP -- EFT -- PDD -- AIN -- IGEN -- BFPP -- EFF -- BIM ), all finance adjustments, full bill runs and invoice print
• Interface to ERP, Data warehouse, Ops Reporting Database
• Bill recon for all accounts.
• More than one PARALLEL RUN will take place before the new Billing System will stand alone.

Jan 2006 – Nov 2008 · 2 yrs 10 mos

• Working on different Configuration Rate Plan and Discount Components.
• Working on Oracle Apps on daily bases configuration- Inventory Creation, adding Inventory into BOM, OM, and Different type of GUI creation in Oracle Configurator.
• Working on different type of configuration in FX and OFS.
• Handled 8 Bill Cycle for Mahrastra and Goa.