May 2012 – Jun 2013 · 1 yr 1 mo · New Delhi Area, India

• Managing IBM Business Partners for STG Product line in NCR

Apr 2011 – Sep 2012 · 1 yr 5 mos · Noida

• Responsible for devising strategies for the Marketing and Sales of company products like Net books, Notebooks, Biometric Devices, Enrolment Kits
• Monitoring the activities of Enrolment Agencies (Partners) and the service team to ensure total customer satisfaction.
• Handling Customer Relationship Management and initiating direct customer engagements.
• Total Coverage of Enrolment Agencies Present in India and Tracking their movement on Tenders
• Participation on in Tenders and Managing bidding Team
• Single point of contact for all escalations
• Developing Strategy for Go to Market and driving team of RSM and Account Managers
• Conducting Road shows ,BTL activities and Training for Partners (Enrolment Agencies)
• Developing Brand Visibility by participation in Exhibitions
• Managing OEM

Nov 2009 – Apr 2011 · 1 yr 5 mos · New Delhi Area, India

• Responsible for Sales of company products like Netbooks, Notebooks, Digital Signage, Large Format Displays, video walls, Smart Phones Thin clients, Printers etc
• Monitoring the activities of channel partners and the service team to ensure total customer satisfaction.
• Handling Customer Relationship Management and initiating direct customer engagements.
• Overseeing large/key accounts; acquiring, developing and retaining accounts.
• Single point of contact for all escalations
• Developing Strategy for Education, IT&ITES, Telecomm as vertical
• Conducting Road shows ,BTL activities and Training for Partners
• Developing Brand Visibility by running EPP.

Jul 2006 – Oct 2009 · 3 yrs 3 mos · Delhi NCR

• Responsible for devising strategies for the Marketing and Sales of company products like Desktops, Laptops,Workstations,Servers etc all over India through Retail and channel networks.
• Monitoring the activities of channel partners and the service team to ensure total customer satisfaction.
• Handling Customer Relationship Management and initiating direct customer engagements.
• Overseeing large/key accounts; acquiring, developing and retaining accounts.
• Single point of contact for all escalations, Managed Sri Lanka and Bangladesh as territory manager managing large partners and accounts

Feb 2005 – Jun 2006 · 1 yr 4 mos · Delhi

• Handled the responsibility of Marketing and Sales of company products like Photo Printers, Document Printers, Large format Printers, Negative Scanners, Photo Papers, Consumables, AIO, D-Cameras,D-SLR Cameras with Lens Kit in Western and Northern India.
• Key role in promotion of SLR Cameras and developed professional photography segment (Generated revenue from sales to professional photography agencies).
• Developed a retail channel network of Canon Studios and monitored their functioning to achieve business growth through them.
• Organized promotional activities like road shows for brand building and increasing the market share.
• Monitored the complaint redressal and service operations for client retention.
• Managed Large/key accounts, especially in media and publication houses.

Jul 2002 – Jan 2005 · 2 yrs 6 mos

• As a Program Manager for 5 months, reviewed client engagements, provided solutions, assigned resources and ensured completion of projects on time and within budgets.
• Handled marketing of scanners and printers through a network of channel partners.
• Appointed reliable franchisees of the company for market penetration; generated significant revenues from this channel.
• Conducted road shows and other promotional activities for brand building and market penetration.
• Monitored the service operations for customer satisfaction and retention.
• Established excellent business relations with customers, resolved all queries / escalations expeditiously.
• Mentored and motivated the team, monitored performance and suggested improvements as required.

Apr 2001 – Jun 2002 · 1 yr 2 mos · Indore, Madhya Pradesh, India

• Responsible for sales of FMCG Products like Batteries, Flash Lights, Rechargeable & Tea in 6 Districts with 35 Dealers.
• Managed the channels and implemented various incentive schemes for them.
• Running Channel Programs, managing ROI of channel Partners Whole seller and retailer coverage
• Upcountry Van operations and distribution
• Dealer network Management and Development in the given territories.
• Planning sales volume,
• Managing & Monitoring Volume task,
• Scheme implementation & Distribution networks.
• Achieving and exceeding Company targets in the Assigned Territories