Nidhi Verma

Product Manager

Delhi, India2 yrs 1 mo experience

Key Highlights

Increased automation by 15% at American Express.
Developed L&D ROI model integrating AI/ML.
Led a team of 12 managers and 62 interns.

Stackforce AI infers this person is a Product Manager with expertise in digital marketing and business strategy.

Contact

Skills

Core Skills

Product ManagementDigital MarketingBusiness StrategyResearch SkillsMarketing StrategyMarket ResearchContent Development

Other Skills

Agile executionAutomationComplianceFraud decision strategiesPlatform migrationsAI/MLL&D ROI realizationPrototype developmentDEI analysisComparative scorecardLead qualificationSales cycle efficiencyTargeted lead generationCustomer surveysMarket analysis

About

I am a MBA graduate from IIM Lucknow.Currently working as Associate digital Product Manager at Amex. I did my summer internship at Reliance Industries and worked for preparing the social media strategy for Freshpik-the premium grocery store of Reliance. I have experience in content writing and have been actively working with different non-profit organisations for 3 years. I am passionate about serving society and I try to acquire the skills and knowledge to deliver to the best of my capacities and capabilities.

Experience

2 yrs 1 mo

Total Experience

Average Tenure

Current Experience

American express

Associate digital Product Management Trainee

May 2025 – Present · 1 yr 1 mo · Gurugram · Hybrid

Increased automation by 15% eliminating manual reviews and modernizing acquisition decision workflows globally.
Reduced application pend rates by 12% through streamlined verification logic and intelligent routing enhancements.
Accelerated onboarding cycle time by three days via straight-through processing enablement initiatives.
Led end-to-end POD to POA migrations for Netherlands and Canada Corporate markets.
Partnered cross-functionally with technology, operations, and compliance teams to deliver seamless platform migrations.
Drove Agile execution by leading Scrum ceremonies, mitigating risks, and ensuring timely milestone delivery.
Implemented real-time integrations replacing batch processes, significantly improving scalability and operational efficiency.
Optimized compliance and fraud decision strategies, auto-resolving We Need Codes and boosting onboarding volumes.

Agile executionAutomationComplianceFraud decision strategiesPlatform migrationsProduct Management+1

Assessfy

Live Project

Oct 2024 – Dec 2024 · 2 mos

Developed L&D ROI realization model by integrating
AI/ML, orchestrated i/p from 5+ firms like Google

AI/MLL&D ROI realizationBusiness Strategy

Ibm

Live Project

Sep 2024 – Nov 2024 · 2 mos

▪ Ideated a prototype for an internal employee portal, analysing 10+ metrics to guide inclusion outcomes
▪ Reviewed 20+ reports and analysed SDG implementation for 6 competitor firms for identifying DEI gaps
▪ Benchmarked IBM against 5 global comp. using comparative scorecard & identified 6 critical DEI parameters

Prototype developmentDEI analysisComparative scorecardResearch Skills

Triver integrated services

Live Project

Aug 2024 – Oct 2024 · 2 mos

▪ Accelerated lead qualification by 9% & sales cycle efficiency by 11% through targeted lead generation
▪ Enhanced core service offerings by launching 3 value-added services, increased client engagement by 14%

Lead qualificationSales cycle efficiencyTargeted lead generationMarketing Strategy

Havric

Marketing Intern

Jul 2024 – Nov 2024 · 4 mos

Reliance industries limited

Summer Marketing Intern

Apr 2024 – Jun 2024 · 2 mos

Conducted 120 customer surveys & identified key personas, pain points & provided actionable solutions
Analyzed customer behavior, identified satisfaction drivers, quantified correlation using research methodologies
Benchmarked product assortment & in-store communication across 8 competitor stores, identified improvements
Determined catchment area, extrapolated market share & analyzed demographics with cross-tab analysis

Customer surveysMarket analysisResearch methodologiesMarket Research

Indian institute of petroleum

Internship Trainee

Jan 2023 – May 2023 · 4 mos

Assisted in dev. of Scalable solar tech-based prototype utilizing atmospheric CO2 to mfg. fuels & chemicals
Conducted 20+ novel reactions with 80% success rate & synthesized 2 catalysts reducing carbon footprint

ResearchPrototype developmentResearch Skills

3e learning

Business Strategy Development

Apr 2022 – Aug 2022 · 4 mos

Facilitated 300+ WAT-PI sessions for aspirants in coordination with 100+ mentors across top B schools
Conducted 30+ candidates interviews & 40+ knowledge sessions; increased conversion rate 87.5% YoY
Collaborated with 15+ LinkedIn influencers increasing social media awareness, boosting revenue by 33.33%

FacilitationCollaborationInterviewingBusiness Strategy

Csr research foundation

Trainee

Feb 2020 – May 2020 · 3 mos · Delhi, India

Designed 30+ presentations & e-posters, educating 100+ school girls about menstrual hygiene & health
Conducted social research on PNDT act & Disability rights, collecting data from 45+ govt & NGO websites

Presentation designSocial researchResearch Skills

Eat my news

Vice President

Nov 2019 – Jun 2021 · 1 yr 7 mos · India

Built & led 3-tier team of 12 managers & 62 interns; curated & edited 500+ articles & blogs for website
Diversified website content, added 10+ new topics e.g., agriculture & science, boosting engagement by 50%
Recruited 70+ global interns, spanning USA & UK via 3 internship fairs, expanded content team by 80%
Conducted 2 days induction program for 50+ onboarded trainees on SEO optimization & article editing

Team leadershipContent curationRecruitmentContent Development