Sep 2021 – Mar 2024 · 2 yrs 6 mos · Bangalore · Hybrid

• Worked with Microsoft partner “Lialis” to solution, design, test and move Kyndryl applications to SharePoint Online, and mail archive for reference.
• Lead Architect to solution, design, test and move to production 90k users & 30k applications from IBM’s to Kyndryl’s new stopgap Domain “Ocean”.
• Worked with cross functional teams for Next Generation Connect (NGC) solution for IBM partners using RBAC, for accessing IBM mail and applications.
• POC on deploying applications to containers.
• Worked with cross functional teams to integrate IBM Enterprise Directory Catalog with Microsoft Entra ID for exchange online and intranet authentication.
• As an Infrastructure Architect/Project Manager, successfully migrated complex applications, monitoring and backup to cloud, implementing cost-control strategies resulting in $1.2 million in savings.
• Designed an automated tool to update server details (CPU, memory, OS version and middleware version) in server tracking database for IBM and Kyndryl.
• Lead Architect to design a solution to automate mail file retrieval to IBM Case Analysis tool for the IBM Legal and Corporate litigation teams.
• Assisted the lead Architect for a solution to prevent users to forward mails outside of IBM, unless approved by management.
• WW Architect for the IBM C-Level, ITAR and Partner Connect servers.
• Document solutions proposals and provide specifications to the development team.
• Carry out deployment, monitoring and management tasks within implemented cloud structure.
• Closely worked with Project Managers to provide effort estimations and to prepare implementation plan for Time and Material (T&M) and fixed price projects.

May 2014 – Sep 2021 · 7 yrs 4 mos · Bangalore

• Worked with Microsoft partner “Lialis” to solution, design, test and move Kyndryl applications to SharePoint Online, and mail archive for reference.
• Lead Architect to solution, design, test and move to production 90k users & 30k applications from IBM’s to Kyndryl’s new stopgap Domain “Ocean”.
• Worked with cross functional teams for Next Generation Connect (NGC) solution for IBM partners using RBAC, for accessing IBM mail and applications.
• POC on deploying applications to containers.
• Worked with cross functional teams to integrate IBM Enterprise Directory Catalog with Microsoft Entra ID for exchange online and intranet authentication.
• As an Infrastructure Architect/Project Manager, successfully migrated complex applications, monitoring and backup to cloud, implementing cost-control strategies resulting in $1.2 million in
• savings.
• Designed an automated tool to update server details (CPU, memory, OS version and middleware version) in server tracking database for IBM and Kyndryl.
• Lead Architect to design a solution to automate mail file retrieval to IBM Case Analysis tool for the IBM Legal and Corporate litigation teams.
• Assisted the lead Architect for a solution to prevent users to forward mails outside of IBM, unless approved by management.
• WW Architect for the IBM C-Level, ITAR and Partner Connect servers.
• Document solutions proposals and provide specifications to the development team.
• Carry out deployment, monitoring and management tasks within implemented cloud structure.
• Closely worked with Project Managers to provide effort estimations and to prepare implementation plan for Time and Material (T&M) and fixed price projects.

May 2012 – May 2014 · 2 yrs · Bangalore

• North America delivery focal point for Worldwide Mail Architecture Team.
• SME for IBM Global Account Mail and Collaboration environment
• Worldwide delivery focal point for Mergers, Acquisitions and Divestiture activities.
• Cost estimation, scheduling and sizing for Customer requirements and Account Team.
• Focal point for server capacity planning for North America mail Domains.
• Day to day infrastructure management for issues requiring advanced (L3) support.
• Focal point for monthly service billing.

Dec 2009 – May 2012 · 2 yrs 5 mos · Bangalore

• Provided L3 support for the IBM Global Account in North America and Asia Pacific.
• Independently handled problem, change, incident tickets.
• Performed Root Cause Analysis.

Aug 2007 – Dec 2009 · 2 yrs 4 mos · Mumbai, Bangalore · On-site

• Provided L3 support to PHILIPS mail and Application Infrastructure.
• Independently handled problem, change, incident tickets and Root
• Cause analysis.
• Owner of PHILIPS DRM environment and monthly AIX password
• security distribution to 2nd Line support Team.
• Installed, updated (Fix packs and hotfixes) and decommissioned
• servers in the DIAMOND environment as per PHILIPS Standards and
• performed Quality Assurance and checks of all servers...
• Retrieved databases (Application and Mail) using IBM Common
• Store On Demand service.
• Updated the PHILIPS Process, Services, Procedures and Guidelines
• database (PSPG) and documented problem solutions in the Work
• Instructions database.

Jul 2002 – Aug 2007 · 5 yrs 1 mo · Sahibabad Industrial Area, Ghaziabad · On-site

• Provided L2/L3 support to Administrators at 26 remote sites.
• Managed firewall, switches, Windows Active Directory, DNS, DHCP and Antivirus solution for the entire Organization.
• Analyzed and resolved server hangs and crashes.
• Managed AutoCAD, Staad Pro, Print and backup servers.