Apr 2022 – Mar 2026 · 3 yrs 11 mos · Bangalore

• As part of Amazon’s Retail Business Services (RBS), I ensure catalog integrity and drive In-stock excellence across marketplaces. I proactively resolve buyability, inventory, and procurement issues, collaborating with Vendor and Brand specialists to optimize catalog health, streamline operations, and enhance operational effectiveness. My work contributes directly to improved product availability, operational efficiency, and overall marketplace performance.
• Key Responsibilities and Achievements
• Maintain accurate product data across Amazon marketplaces to enhance customer experience.
• Resolve buyability, visibility, and in-stock defects affecting product accessibility.
• Collaborat with retail stakeholders to boost catalog health and product availability.
• Perform data audits ensuring compliance with marketplace standards.
• Conduct root cause analysis for catalog defects and automated issue resolution, minimizing manual interventions.
• Streamlined buyability processes through self-service automation, reducing resolution time by 32.7%.
• Developed a dashboard providing real-time inventory visibility to vendor teams, eliminating manual reports.