Manjot Singh

Business Development Executive

Delhi, India4 yrs 10 mos experience

Key Highlights

Proven track record in operational efficiency improvements.
Expertise in data analysis and project management.
Strong leadership in cross-functional team projects.

Stackforce AI infers this person is a Business Analyst with expertise in Fintech and Aerospace industries.

Contact

Skills

Core Skills

Data AnalysisProject ManagementTeam LeadershipQuality ControlOperational Analysis

Other Skills

OperationsRequirements AnalysisAgile methodologiesContinuous Process ImprovementManagement ConsultingVendor ManagementClient ManagementProblem SolvingRoot Cause AnalysisData ManipulationData ProcessingTechnical OperationsBusiness SystemsBusiness Intelligence (BI)Google Analytics

About

An MBA graduate with a technical background and proven experience as a Business Analyst, focused on delivering results, holding a versatile skill set encompassing data analysis, project management, and data insights. Exhibited success in project leadership, Agile implementation, and fostering data-driven decision-making processes. Demonstrated expertise in data mining, cleaning, and exploration, as well as in developing customer profiles and analyzing customer behavior. Proficient in SQL, MS Excel, and Tableau with substantial experience in driving operational efficiency and stakeholder management. Dedicated to achieving meaningful outcomes through collaborative strategies, critical thinking, and problem-solving abilities.

Experience

4 yrs 10 mos

Total Experience

Average Tenure

Current Experience

Policybazaar.com

Senior Business Analyst

Sep 2024 – Present · 1 yr 9 mos · Gurugram, Haryana, India · On-site

Paytm

Business Analyst

Jul 2022 – Sep 2024 · 2 yrs 2 mos · Hybrid

At PAYTM, I spearheaded initiatives that significantly improved operational efficiency and decision-making processes. Notably, I facilitated the process of DB ingestion for IVR calling data, reducing reporting time by 91%, and published real-time Pendency reports, reducing daily caseload by 61%. My proficiency in Agile methodologies, project management, and data analysis allowed me to lead cross-functional teams and drive projects to successful completion.

OperationsRequirements AnalysisData AnalysisProject Management

Algo8 ai

Project Coordinator

May 2021 – Nov 2021 · 6 mos · Delhi, India

● Led teams on multiple projects and tracked the team’s progress to ensure that project milestones were achieved on time, on budget, and with the anticipated outcomes.
● Prepared performance metrics after carefully examining the project’s requirements.
● Spearheaded Mother Dairy, KPL, TML, HZL, and IOCL's services development projects simultaneously & designed operational strategies using JIRA- project tracking software.
● Enhanced and tracked employee performance & activities to increase their operational efficiency by using the CLOCKIFY software.
● Vendor & Client Management - Conducted research and determined the best suitable product solution and delivered an optimized roadmap for the project’s success.

Continuous Process ImprovementManagement ConsultingProject ManagementTeam Leadership

Air india limited

Apprenticeship Engineer

Nov 2019 – Oct 2020 · 11 mos · New Delhi Area, India

● Conducted Pilot Defect Reports (PDRs) Analysis to identify and mitigate fault rates, contributing to improved operational efficiency.
● Inspected the quality of components to ensure the proper functioning of the aircraft.
● Analyzed aircraft maintenance component requirements based on usage patterns, optimizing inventory management to ensure advanced availability and uninterrupted workflows, which enhanced productivity by 20%.
● Quantified the workforce's efficiency to optimize resource allocation within the organization.
● Implemented Root Cause Analysis and corrective and Preventive Action Plans for smooth operations.

Problem SolvingRoot Cause AnalysisQuality ControlOperational Analysis