Dec 2018 – Present · 7 yrs 6 mos

Jan 2017 – Present · 9 yrs 5 mos

• Organizes and maintains calendars-arranging, coordinating and prioritizing scheduling and logistics
• Ensures executive is on time for meetings, uses good judgment on handling urgent issues and interruptions
• Provides professional visitor greeting, telephone and email coverage – accurate message-taking, redirecting calls and emails and resolving routine and non-routine inquiries
• Utilizes critical thinking skills and a thorough knowledge of the business and organization to prioritize advanced level executive administrative work
• Tasks and assignment require working with a high degree of confidential information and using good judgment in decision-making
• Assignments generally require extensive knowledge of department, business unit and company practices, policies, programs and product lines
• Accurately and efficiently conducts normal administrative tasks such as processing expense reports, invoice processing, supply orders, meal arrangements, office files, etc. and uses general office equipment
• Responsible for complex and detailed travel arrangements for executive and other team members including but not limited to hotel accommodations, airline reservations, ground transportation, on-site and off-site meeting venues, and any other travel needs
• Arranges internal and external meetings to include all facets of meeting prep - track responses to meeting requests, prepare and distribute meeting materials, arrange all necessary technology including web and video conferencing, liaison with outside parties to manage appointments and meetings outside the office, etc
• Prepare agenda, presentations, and correspondence for leadership meetings, board meetings, and other activities as needed
• Handles high volume of customer calls and emails, ensures action and follow-up for customer needs.
• May draft, proof and prepare correspondence on behalf of executive
• Professional daily contact with C-suite executives and administrative staff

Feb 2015 – Jan 2017 · 1 yr 11 mos

• Assembles and analyzes information, prepares reports, manuals, agendas, correspondences and memoranda.
• Coordinates activities across departments.
• Operates general office equipment.
• Is versed in working in a corporate environment requiring the ability to multi-task in a high pressure sales environment.
• Technical expertise in electronic submittal and logging of contracts with a sense of urgency and in some cases very short deadlines.
• Composes, prepares, edits and proofreads memoranda, reports, spreadsheets and other correspondence (this work is of a critical nature and often confidential).
• Independently researches and obtains information for complex reports and special assignments.
• Answers telephones, screens calls and forwards messages.
• Coordinates calendars for meetings, ensuring appropriate timing of commitments and timing between meetings and calendar conflicts.
• Schedules equipment and conference rooms and makes travel arrangements.
• Files, sorts, tracks and distributes information.
• Orders office supplies and processes invoices.

Nov 2010 – Feb 2015 · 4 yrs 3 mos · 7903 S. Broadway, Littleton, CO 80122

• Provided customer service to meet the needs of guests. Proficient in following guidelines had numerous customers requesting the exceptional service.
• Was promoted three times within the company in addition to receiving multiple bonuses due to promotions and excelling in secret shop reports.
• Other responsibilities include; managing expenses, staff training, new employee set up, contributing with ordering inventory and coordinating with various vendors and suppliers, effective problem solving, assembling weekly schedules, setting up large orders, meeting time standards/standards of service, multitasking to achieve goals efficiently, working with others to accomplish success , presenting a successful and positive environment for employees and guests.