Luckshaya Kem

Operations Associate

Gurugram, Haryana, India1 yr 8 mos experience

Key Highlights

Expert in data-driven decision-making for People Operations.
Led compliance initiatives ensuring regulatory adherence.
Proven track record in optimizing hybrid work environments.

Stackforce AI infers this person is a Data Analytics professional specializing in People Operations within the Fintech sector.

Contact

luckshaya786@gmail.com LinkedIn

Skills

Core Skills

People AnalyticsProject ManagementBusiness Intelligence (bi)Data Analytics

Other Skills

StreamlitGoogle SheetsSQLData VisualizationOperations ManagementMySQLExploratory Data AnalysisNumPyseaboarnScikit-LearnLinear RegressionMs ExcelEDATableauIBM Cognos Analytics

About

As a Senior Associate in the CHRO Office at Delhivery, I focus on ensuring regulatory compliance and optimizing infrastructure for hybrid work environments. My responsibilities include leading PAN data collection for SEBI compliance, preparing People Operations sections for BRSR and Annual Reports, and implementing office decongestion strategies across multiple cities to enhance operational efficiency. A graduate of Delhi Technological University with a B.Tech degree, I bring expertise in business intelligence, project management, and Streamlit. Motivated by data-driven decision-making, I am committed to aligning organizational processes with strategic goals while fostering operational excellence.

Experience

1 yr 8 mos

Total Experience

1 yr 8 mos

Average Tenure

1 yr 8 mos

Current Experience

Delhivery

3 roles

Assistant Manager - CHRO Office

Apr 2026 – Present · 2 mos · On-site

Senior Associate - CHRO Office

Dec 2024 – Mar 2026 · 1 yr 3 mos · On-site

1. Led end-to-end PAN data collection for Designated Persons and immediate relatives, ensuring SEBI compliance and preventing account freezes.
2. Drafted and finalized People Operations section for BRSR and Annual Report; presented KPIs on headcount, diversity, and attrition.
3. Spearheaded office decongestion across Gurugram, Bengaluru, Ahmedabad, and Chennai through seating capacity planning and hybrid work alignment.
4. Oversaw Ambience office infrastructure planning, including seat allocation, parking assignments, and digital conference room updates.
5. Drove integration of Ecom Express employee data with Delhivery’s open roles; streamlined recruitment tracking and onboarding during transition.
6. Managed peak hiring operations with real-time trackers and twice-daily updates; enabled faster decisions and improved candidate experience.
7. Maintained hiring trackers for Operations roles nationwide; led weekly CHRO review calls with actionable insights and ensured data integrity.

People AnalyticsBusiness Intelligence (BI)Project ManagementStreamlitData AnalyticsGoogle Sheets+1

Intern - CHRO Office

Aug 2024 – Nov 2024 · 3 mos · On-site

Manage and maintain distinct hiring trackers for operations and corporate roles, creating comprehensive reports for data-driven decisions. I lead and execute multiple end-to-end projects, including Employee Relation Conflict, Leave Analytics, and Campus Hired Performance Analytics. I oversee ongoing recruitment, ensuring effective stakeholder communication, and develop an HR Scorecard tracking key metrics like Monthly Active Employees and Attrition Rate.

Data AnalyticsGoogle Sheets

Coding ninjas

2 roles

Data Analytics - Teaching Assistant

Jul 2024 – Aug 2024 · 1 mo · Gurugram, Haryana, India

1. Successfully assisted over 450+ students in understanding complex data analytics concepts, troubleshooting technical challenges, and clarifying doubts during interactive sessions.
2. Received an outstanding average rating of 4.8 out of 5 from students for teaching support, responsiveness, and clarity. Demonstrated excellence in facilitating learning experiences and fostering a positive classroom environment.
3. Leveraged strong technical acumen to explain intricate data analytics concepts to students in a clear and relatable manner. Translated complex statistical methods and programming techniques into accessible language, fostering a collaborative learning environment.