Jan 2025 – Jan 2026 · 1 yr · India · Remote

• Leading Site Reliability Engineering (SRE) and DevOps functions to strengthen system resilience, observability, and automation across high-availability platforms. Driving Customer Reliability Engineering (CRE) to enhance customer experience through proactive reliability management and seamless incident resolution.
• Championing FinOps and observability initiatives, establishing data-driven metrics, cost governance practices, and actionable insights for informed engineering and business decisions.
• Serving as CISO and DPO, overseeing Security and Compliance programs aligned with global standards such as ISO 27001, SOC 2, GDPR, CPRA, and PCI DSS. Spearheading corporate IT strategies, optimizing enterprise infrastructure, and enabling secure, scalable, and efficient operations.
• Leading cybersecurity and data privacy strategy, defining regulatory compliance frameworks, and collaborating cross-functionally to implement robust incident response, risk management, and cloud security practices. Advocating DevSecOps adoption, embedding security into CI/CD workflows, and nurturing a security-first engineering culture.
• Focused on cost optimization, scalability, and cloud transformation, ensuring business continuity, operational excellence, and sustained customer trust.

Feb 2022 – Jan 2025 · 2 yrs 11 mos · Bangalore Urban, Karnataka, India · On-site

• Led a 20-member team, including full-time engineers, freelancers, and contractors, across SRE, DevOps, Security, QA, and Developer Experience domains.
• Architected and scaled Kafka and InfluxDB, optimizing performance and reliability for large-scale ETL/ELT workloads.
• Drove platform automation, observability, and infrastructure resilience, ensuring high availability and seamless data pipeline operations.
• Established robust security and compliance frameworks, enhancing the platform's reliability and trustworthiness. Spearheaded SOC2, GDPR, CCPA , HIPPA , DORA and ISO 27001:2013 audits, driving end-to-end compliance initiatives.
• Improved developer experience and CI/CD processes, significantly reducing deployment time and increasing engineering efficiency.
• Achieved the best eNPS (Employee Net Promoter Score) for the team, fostering a high-performance and developer-friendly culture
• Set Up FinOps process focusing heavily on cost optimization, identifying and implementing strategies that reduced cloud expenses without compromising performance.

Apr 2021 – Feb 2022 · 10 mos · Bangalore Urban, Karnataka, India · On-site

• Led the architecture and implementation of Freo Save & Freo Card (https://https://www.linkedin.com/redir/suspicious-page?url=freo%2emoney%2F%29%2C ensuring scalable, resilient, and secure cloud infrastructure.
• Played a vital role in designing PCI-compliant cloud infrastructure, ensuring adherence to security and compliance best practices.
• Spearheaded and successfully executed KUA/ AUA , SOC 1 & SOC2 and ISO 27001:2013 audits, driving end-to-end compliance initiatives.
• Managed PCI DSS audits, ensuring infrastructure met the highest security standards for handling payment data.
• Designed and optimized cloud security frameworks, improving DevSecOps, incident response, and vulnerability management.
• Strengthened DevOps & SRE best practices, enhancing CI/CD pipelines, observability, and cloud automation.

Aug 2020 – Apr 2021 · 8 mos

• As a Senior Technical Lead - Site Reliability Engineer at Vymo, I played a key role in the re-architecture and scaling of the platform across multiple cloud regions, including the Middle East, Japan, Singapore, and the US. I was responsible for setting up and optimizing Vymo’s complex infrastructure on Azure and PCF, ensuring high availability and scalability.
• I led the development of comprehensive playbooks to streamline operations and improve incident response. Additionally, I drove ISO 27001:2013 audits, ensuring compliance and strengthening security practices.
• My expertise covered ETL pipelines, Elasticsearch, Kafka, MongoDB, and Vertica DB, where I worked extensively on performance tuning, reliability, and data integrity. I also built the SRE team from scratch, fostering a culture of automation and reliability, and established a dedicated NOC team of five engineers to enhance real-time monitoring and support.
• A significant part of my work included Dockerization, optimizing containerized workloads for efficiency. I also focused heavily on cost optimization, identifying and implementing strategies that reduced cloud expenses without compromising performance.

Aug 2018 – Sep 2020 · 2 yrs 1 mo

May 2014 – Aug 2018 · 4 yrs 3 mos

• Sr. engineer with hands-on experience in developing & improving operations policies and
• procedures. Have solid background and skills in building automation tools and framework for
• internal teams and infra.

May 2014 – Jan 2017 · 2 yrs 8 mos

• As an Operations Engineer specializing in System Architecture, I was responsible for the automated configuration, deployment, troubleshooting, monitoring, and management of critical infrastructure, including Web Servers, MySQL Servers, and MSSQL Servers, as well as Storage Equipment for large-scale, globally distributed products.
• I played a key role in developing self-service tools using Shell, Perl, Ruby, Python, .NET, and PHP to enhance automation, streamline operations, and improve the efficient management of sites and products.
• Additionally, I was actively involved in handling and resolving server outage incidents, ensuring minimal downtime and maintaining system reliability through proactive monitoring and rapid response mechanisms.

Jul 2013 – May 2014 · 10 mos · Gurgaon, India · On-site

• Worked as a core Software Development Engineer under the Information Systems (IS) team, responsible for developing new features in Oracle Siebel CRM and integrating with SAP modules.
• Led the development and maintenance of Hero’s Dealer Management System (DMS), addressing reported issues and enhancements.
• Developed an SMS engine in PHP, capable of sending 100K–150K SMS per hour, enabling customer and employee communication for sales, service, and promotional activities.
• Built a Central Password Reset Application, integrated with ValueFirst API, streamlining user authentication processes.
• Contributed to the development of an automated induction process for new recruits, enhancing HR efficiency.

Dec 2012 – Jun 2013 · 6 mos · Banglore, India

• Started as an SDE Intern and was the first employee, contributing to Navriti’s growth from its early stages.
• Played a key role in developing a Cloud-Based Collaborative Learning Platform.
• Worked on core software development, testing, and user experience alongside a team of interns.
• Developed an automated database backup application integrated with Amazon S3 for secure storage.
• Integrated the e-learning platform with various third-party services such as Google YouTube API, Amazon S3, SlideShare API, WizIQ, Pdftron, and A.nnotate.
• Contributed to an LMS integrated with ERP for IFIM, Bangalore.
• Developed an LMS for City Union Bank to facilitate internal employee training.

May 2012 – Jul 2012 · 2 mos · Bangalore, India

• Developed a prototype of a Social Learning Platform, integrating Moodle and Mahara to build a Rich Internet Application (RIA).
• Gained hands-on experience with various Content Management Systems (CMS) like Joomla, Drupal, and WordPress and MVC frameworks such as Yii, CodeIgniter, and Doctrine.
• Implemented a URL shortening and masking module for Drupal 7.x.
• Developed an automated database backup scheduling application, integrating it with Amazon S3 for secure storage.
• Integrated an e-Learning platform with multiple third-party services, including Google YouTube API, S3, SlideShare API, WizIQ, PdfTron, and A.nnotate.