Smita Ojha

VP of Engineering

Bengaluru, Karnataka, India24 yrs 3 mos experience
Highly StableAI Enabled

Key Highlights

  • Led engineering teams at top tech companies.
  • Spearheaded AI product launches and transformations.
  • Mentored future engineering leaders across organizations.
Stackforce AI infers this person is a SaaS expert with extensive experience in engineering leadership and AI product development.

Contact

Skills

Core Skills

Software EngineeringCloud Computing

Other Skills

AI/MLDevOps/SREQAProduct ManagementData Mesh ArchitectureMonetization InfrastructureGTM StrategyData AnalyticsWindows AzureDistributed SystemsScalabilityC#WinDbgSoftware Design.NET

About

My two decades of career journey is well captured in Tech Factor Podcast - https://www.youtube.com/watch?v=l8FZAsf30yA&list=PLPXxlEzxWZditWn76bh46eLUWgoCjfScT&index=11

Experience

24 yrs 3 mos
Total Experience
4 yrs
Average Tenure
3 mos
Current Experience

Flipkart

VP | Head of Engineering and Product - Central Platform Group

Mar 2026Present · 3 mos · Bangalore Urban · On-site

Atlassian

Engineering

Sep 2025Feb 2026 · 5 mos

  • Interim leader for AI Transformation at Atlassian.

Mindtickle

Senior Vice President Of Engineering

May 2022Jun 2025 · 3 yrs 1 mo · Bengaluru, Karnataka, India

  • Mindtickle is a Series E Unicorn startup specializing in Sales Enablement. It is the all-in-one platform for
  • training, content, digital sales rooms, AI role plays, and conversational AI. Mindtickle empowers 300+
  • organizations, including CISCO, NetApp, Ford, and Sherwin Williams, to maximize the productivity of their sales teams.
  • As a core member of the leadership team, I contributed to the company’s strategic direction. I led R&D
  • teams (Dev, AI/ML, DevOps/SRE, QA, TPM and the platform Product Management). Key achievements:
  • Spearheaded the strategy and launch of a new GenAI product lines, Interactive RolePlays,
  • alongside multiple new GenAI features for the existing product suite.
  • Scaled a decade-old legacy platform to support XM global users.
  • Merged EnableUS acquisition into Mindtickle engineering and product offerings.
  • Revamped multiple legacy systems including the analytics pipeline, introduced consistent design
  • system across products. The new data warehouse is the most comprehensive seller data
  • warehouse on Snowflake using a Data Mesh Architecture.
  • Achieved a significant reduction in R&D costs through deprecating duplicate engineering
  • systems, restructuring, optimizing hosting costs and bringing in R&D efficiency.
  • Mentored and groomed R&D leadership talent including 3 ICs to principal engineers, 3 managers
  • to take on Director roles with expanded charter, Product Manager to Group Product Managers.
AI/MLDevOps/SREQAProduct ManagementData Mesh ArchitectureSoftware Engineering+1

Google

2 roles

Engineering Director, Google Workspace

Promoted

Oct 2018May 2022 · 3 yrs 7 mos

  • I relocated to Bangalore to help Google grow the Workspace Platform team in Bangalore.
  • Led the Workspace Growth team responsible for monetization infrastructure, pricing and packaging
  • launches.
  • Led the launch of Google Workspace 2020 with multiple offerings across all channels.
  • Delivered YoY growth of multi-billion dollar business of Google Workspace.
  • Balanced multiple priorities via forming new teams and de-priorioritizing projects.
  • Supported stakeholders in 16 teams across 4 time zones. Examples: Google Voice, Google Drive,
  • Google Cloud Billing
  • Negotiated design of GTM strategy of Workspace products with PMsATLs/UTLs.
  • Started Commerce Insights programs to refocus team culture around data-driven decisions.
  • Led Workspace Security Center to help Workspace admins discover, understand, and act on users,
  • data, and resources. The product was successfully transitioned to my team in BLR from SVL in Oct 2019.
  • Overcame transition challenges : No former engineers were moved with the project.
  • Intra-continent transition with a 12hr time difference.
  • Hired the managers and TLs for the smooth functioning of the team.
  • Led Policy Serving and Data Analytics Infrastructure for Workspace. Responsible for serving policies
  • at high qps across 51 products in google. Analytics platform supports 41 services across Google.
  • Pitched to leadership to invest in these areas in BLR.
  • Formed the Policy Service Infra team from scratch, hired the senior technical and manager talent.
  • Delivered successful and stable infrastructure pieces serving high QPS at low latency.
Monetization InfrastructureGTM StrategyData AnalyticsSoftware EngineeringCloud Computing

Engineering Manager, Enterprise Apps Platform

Dec 2016Oct 2018 · 1 yr 10 mos

  • I joined Google with the mission of building a new team within Enterprise Platform to enable faster adoption of Google Apps by Enterprise users. I
  • built a strong team of 35 engineers,
  • rearchitected the Google Apps integration with Enterprise Platform,
  • redesigned the GSuite Sign Up flow architecture and
  • delivered strong business results of various application launches, direct impact to GSuite revenue and paid seats.

Facebook

Engineering Manager

Sep 2014Dec 2016 · 2 yrs 3 mos · Menlo Park

  • Led the Caching Infrastructure team of 33 engineers which serves the social graph for 1.12B (#2)
  • monthly active users and 5B/sec (#3) queries to TAO (#1) cache for Facebook. This team serves most of the queries that are used in rendering Facebook’s website and its mobile apps. Facebook relies social graph cache to be scalable and efficient, and to simultaneously balance high availability and the flexibility needed to support Facebook’s agile development ethos.
  • #1:https://www.facebook.com/notes/facebook-engineering/tao-the-power-of-the-graph/10151525983993920
  • #2: http://newsroom.fb.com/company-info/
  • #3: https://code.facebook.com/posts/296442737213493/introducing-mcrouter-a-memcached-protocol-router-for-scaling-memcached-deployments/

Microsoft

4 roles

Principal Engineering Manager, Microsoft Office 365

Dec 2012Sep 2014 · 1 yr 9 mos

  • Led the Data Insights team for real time service telemetry for Office 365. Had important impact to the 1.5 M tenants in Office 365, which is the fastest Microsoft business to a $1B in revenue.
  •  Formed the team Data Insights in Office 365 from scratch – brought it from 0 to 18 engineers.
  • Defined the vision for the new team.
  •  Architected Data Insights pipeline which is highly purposed to process, aggregate and apply
  • machine learning over massive quantities of data in real time.
  •  Delivered on the vision by agile execution and collaborating with various groups at Microsoft.
  •  Evangelized the work inside and outside Microsoft. Presented the work at Grace Hopper
  • Conference 2013. Received recognition by various senior execs at Microsoft.

Senior Development Lead for Microsoft Office 365

Promoted

May 2009Dec 2012 · 3 yrs 7 mos

  • Led the team of 6-8 developers to develop O365 Suite Experience for medium and large businesses. The key features under my team ownersip included: User and Group Management, creating support tickets, partner portal and monitoring service for Office 365.

Software Design Engineer II / Senior Development Lead in Office Live

Promoted

Jun 2006Apr 2009 · 2 yrs 10 mos

  • Was involved in various aspects of delivering the software as a service to small businesses. Implemented features ranging from customer facing features (UX and backend) to infrastructure pieces required to run the service successfully and improve operational efficiency.
  • Key Accomplishments
  • Enabled SharePoint Search for Office Live customers on a multi-tenant farm. Was awarded gold star to overcome techical challenges involved in the project.
  • Implemented adManager, a feature to integrate and unfiy experiences with Search Engine Marketing providers like MSN adCenter, Google adWords, Ask.com and Yahoo Keywords.
  • Led software investments that reduced deployment time from 120 man hours to 4man hours.
  • Led a team of developers to build new transactional monitoring system for cloud-based services.
  • Led the release schedule for 3 monthly release for the team of 25 devs.

Software Design Engineer

Jun 2002Jun 2006 · 4 yrs

  • Responsible for designing, developing and maintaining various parts of the search engine pipeline including crawling data, processing queries and rendering results. Lead developer for implementing the user experience for search results using web technologies as Webparts, Asp.Net, Javascript.
  • Key Accomplishments
  • Delivered a 30% improvement in query processing time by optimizing and tuning the interaction of the query engine with the database.
  • Identified and implemented a key feature to significantly improve relevance of the search results outside of my allocated tasks.
  • Created a unified system to manage error messages in varied formats for consumption by the various parts of the search engine.
  • Coordinated between various teams to integrate our search technologies in Office Server and Windows SharePoint Services.
  • Supported debugging and testing of SharePoint Portal Server V2. Assisted in driving it towards a successful RTM.

Ibm almaden research center

Software Engineering Intern

Apr 2001Jul 2001 · 3 mos

  • Developed and deployed web services for DB2 to provide reliable data access to web applications in XML format. The web services were based on open standards such as SOAP, XML, HTTP.

Ecs inc

Research Consultant

Aug 2000Apr 2001 · 8 mos

  • Explored various algorithms for computation and querying of data cubes. Recommended the “Pipe Hash” algorithm for their commercial data warehousing product ECSD Tool. Implementation of this algorithm drastically improved the performance of this product.

Education

Indian Institute of Technology, Bombay

Bachelor of Technology — Computer Science

Jan 1996Jan 2000

Georgia Institute of Technology

Master of Science — Computer Science

Jan 2000Jan 2002

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