Philu Thomas. C

CEO

Bangalore Rural, Karnataka, India28 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led award-winning enterprise digital transformation.
Pioneered remote infrastructure management in India.
Built high-performing IT governance processes.

Stackforce AI infers this person is a SaaS IT Operations Leader with expertise in digital transformation and infrastructure management.

Contact

Skills

Core Skills

It OperationsStrategic Planning

Other Skills

Data CenterInfrastructure SupportDigital TransformationCloud ApplicationsIT GovernanceVendor ManagementProcess ImprovementIT StrategyAnalytical SkillsRemote SupportInfrastructure OptimizationOperational ImprovementIT InnovationsData Center OperationsIT Security Management

About

At Manhattan Associates, my leadership in IT operations and global shared services has been instrumental in driving enterprise-wide digital transformation. With a profound understanding of cloud applications and manufacturing process improvement, my strategic direction for India operations and shared services underpins our significant achievements, including an Enterprise digital transformation award. My role as Senior Director extends beyond oversight; it involves mentoring teams and fostering an environment where innovation thrives. Collaborating closely with global counterparts, our team's robust infrastructure support and strategic initiatives have yielded substantial results, contributing to Manhattan Associates' stature in the industry.

Experience

28 yrs 9 mos

Total Experience

7 yrs 3 mos

Average Tenure

14 yrs 11 mos

Current Experience

Manhattan associates

2 roles

Senior Director- Applications and Systems.

Promoted

Jan 2018 – Present · 8 yrs 5 mos

I am currently spearheading data center operations and providing infrastructure support to India as well as the global organization, including additional global accountability for overseeing Shared Services. I am also a part of India management group, which creates the strategic directions for the India operations. Additionally, I am heading the global shared services function for the global organization. My role has been pivotal in facilitating the Manhattan Associates in winning Enterprise digital transformation award during 2015, having led the same for the global organization. I have been a driving force in guiding, leading & mentoring the unprecedented transformation of the conventional IT organization into a highly evolved, advanced and digitally enabled set up. As a part of my responsibilities, I am driving the communication infrastructure in the region, while engaging with vendors for procurement across India, EMEA & APAC. Over the years, I have conducted extensive studies to map ‘As Is’ with ‘To Be’ tools, processes & technologies and ensured evolution & upgrading pertaining to software, hardware and other peripherals / products. The focus has been on ssuccessfully streamlining operations procedures and advising management to adopt modern techniques. I have closely piloted alignment between R & D, business and IT functions, while driving overall organizational strategy to synchronize stakeholder expectations & requirements at all times. During the tenure, I have worked closely with the Senior Leadership to define & re-design Vision & strategy. A key success has been ensuring buy-in for the re-engineered strategy from all corners, with an objective of enhancing infrastructure to achieve improved performance, support more transactions & data storage, while reducing unit costs of infrastructure at the same time. I have led the establishment of a high performing & focused team, while building IT Governance processes

Data CenterInfrastructure SupportDigital TransformationCloud ApplicationsIT GovernanceVendor Management+3

Director

Jun 2011 – Dec 2017 · 6 yrs 6 mos

Analytical Skills

Oracle india

Sr.IT Manager

May 2003 – May 2011 · 8 yrs · Bengaluru, Karnataka, India

2009-2011: Senior Manager IT- India & Global operations
2008-2009: Manager- IT
2003-2007: Lead- Systems Operations
Here, I was handpicked to set up a highly competent & performing technical team with an objective of providing remote support to Data center Operations. Subsequently, I was elevated to Senior Leadership roles involving strategy & planning, ensuring the organization stays abreast of evolving technologies and cost effective technology solutions are enabled for short-term as well as long term business objectives. I worked closely with the decision makers and facilitated alignment between IT and business to grow the organization over the years. A feather in my cap was the successful handling of the techno-commercial role including being responsible for proposal evaluation from various vendors pertaining to technology implementation, purchases & upgrade. I also shouldered responsibility for IT innovations for the global IT organization, with entire accountability for new IT deployment, infrastructure optimization, operational improvement and customer deliverable. I have been accredited for pioneering the concept of remote infrastructure management in India way back in 2002 by adopting the “follow the sun” model for global data center operations. I also managed the help-desk operations, ensuring proactive monitoring and maintenance of data center equipment, Storage systems and IT security management services. Additionally, I served as regional head for Oracle's business continuity group.

Remote SupportInfrastructure OptimizationOperational ImprovementIT InnovationsIT OperationsStrategic Planning

Future techno designs

2 roles

Systems administrator

May 2000 – Sep 2000 · 4 mos

Company Name NIKKO SOLOMON SMITH BARNEY
Title Project Engineer Internet Gateway
Location Japan
Time Period May 00- Sep 00
Checkbox Currently work here
Description
The merging of Salomon Smith Barney Nikko Securities and Citibank made a big time requirement for the client to build an Internet Gateway exclusively for the company. Here, I was responsible for building Servers, Clients, User Creation, Printer Support and Hardware Management, and was also responsible for Back-up Operations with Back-up Engineers. Had successfully installed 1200 Clients and 48 Enterprise Servers.

Sr.Systems administrator

Jan 2000 – Mar 2003 · 3 yrs 2 mos

Here, I managed all Unix and windows development systems for the company. I was also responsible for the help desk activity with hands on experience with systems and network support. As a part of my role, I also managed network security and vendor relationships. As a part of my role, I drove the BOT model implementation of data centre for Avant! Corporation and Toshiba semiconductors.

Early years

Varied

May 1997 – Apr 2000 · 2 yrs 11 mos · India

Organizational Details:
Nov 99- Apr 00 WIPRO INFOTECH (Customer support Engineer)
Jan 99- Nov 99 NEXUS COMPUTERS LIMITED (Senior Engineer – Systems Support )
May 97- Dec 98 VERITAS MARKETING SERVICES PRIVATE LIMITED (Customer support Engineer)
These were early years of my corporate career. I gained experience to hands on technological aspects and customer engagement roles.