Jan 2018 – Mar 2026 · 8 yrs 2 mos · Austin, Texas

• Led a high-performing data science team in Payments Risk (Trust & Safety) to reduce fraud losses and spam by implementing robust, data-driven strategies, ML models, and automated mitigations across high-revenue products.
• Improved customer satisfaction (CSAT) for high-value advertisers by enhancing good user recovery rates, collaborating with Ops and Product teams, and driving data-driven root cause analysis efforts.
• Influenced senior leadership decisions for payments products across Facebook, Instagram, and WhatsApp by delivering timely, accurate, and insightful business reviews.

May 2015 – Jan 2018 · 2 yrs 8 mos · Dallas

• Developed and implemented a sophisticated bidding algorithm on Google AdWords, considering auction dynamics, seasonality, competitor reactions, traffic mix, and financial goals.
• Optimized bidding signals to increase repeat rates for existing customers and facilitate new customer acquisition.
• Designed a comprehensive analytics solution using Google BigQuery, Python, and Tableau to conduct $A/B$ tests, track P&L performance, and enable detailed reporting3.

Jan 2013 – Jan 2015 · 2 yrs

Jan 2011 – Jan 2013 · 2 yrs

Jan 2009 – Jan 2010 · 1 yr