Apr 2023 – Dec 2024 · 1 yr 8 mos · India · Remote

• Scaled Restaurant Onboarding from 1 to 10, adding 10k+ outlets nationally:
• Tripled onboarding capacity in H2 2023 while only doubling team size
• Achieved 100% sales funnel accuracy with new KPIs & automated workflows
• Launched external onboarding channel via POS partner, adding 1.4k outlets at 50% faster TAT

Oct 2022 – Dec 2022 · 2 mos · Doha, Qatar · On-site

• • Supported FIFA World Cup 2022 metro operations by managing 1,000+ daily passengers, coordinating with station masters on crowd control protocols, and maintaining zero safety incidents

Jan 2020 – Jul 2021 · 1 yr 6 mos · Pune

• In charge of growing 300+ professionals under 2 main categories with monthly revenue of $100k & 20k deliveries
• Recognized under Top 3 Category Managers nationally, earning 'Trailblazer' award twice
• Led COVID-19 vaccination of 2,000+ Pune providers in 3 days and redesigned post-pandemic subscription plans, doubling supply across top 8 cities with 80% business recovery
• Created training materials and implemented product guardrails to maintain quality standards for 3,000+ partners during 3x seasonal surge
• Hired & mentored 10+ members many of whom have grown in the company

Sep 2018 – Jan 2020 · 1 yr 4 mos · On-site

• Managed 150+ restaurant brands (10% of city accounts), driving 150k deliveries (15% of city orders)
• Selected from a 200+ KAM pool to a 4-member core team tasked with revising national Support documentation
• Launched enterprise accounts including McDonald's and Subway, and established 20 Uber-exclusive cloud kitchens with premium brands, adding 10% to city order volume
• Coached team members on key metrics, restaurant financials, growth initiatives, and escalation management

Feb 2018 – Aug 2018 · 6 mos · On-site

• Mentored New Supply team on onboarding operations and served as core planning member for UberAuto launch in Pune, adding 1,000+ drivers to the platform
• Drove sustainable growth by transitioning entire New Supply category from Diesel to CNG vehicles within 3 months
• Expanded partner sourcing into rural areas across the state, diversifying supply base

Jan 2017 – Jan 2018 · 1 yr · On-site

• • Owned Vehicle Solutions function, managing 50+ partnerships with OEMs, dealerships, and financiers while leading partner onboarding events to drive new supply acquisition

Sep 2016 – Nov 2016 · 2 mos · Pune · Remote

• • Prepared data sheets for new product designs and conducted market research on consumer purchase trends

Feb 2016 – Jun 2016 · 4 mos · Pune Area, India · On-site

• Improved weld quality through daily inspections across multiple workstations and developed optimized frame welding plans to reduce cycle time
• Studied manufacturing procedures across Engine Shop, Paint Shop, and Assembly Line operations