Ankit Nautiyal

Engineering Manager

Bengaluru, Karnataka, India13 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Built systems handling 3B+ daily communications.
Led a 20+ member team across major platforms.
Defined Engineering Excellence framework improving MTTD by 40%.

Stackforce AI infers this person is a Fintech and Logistics expert with a strong focus on scalable systems and engineering management.

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Skills

Core Skills

Engineering ManagementDistributed SystemsSoftware Design

Other Skills

Cross-functional Team LeadershipData AnalysisProblem SolvingProject ManagementCC++JavaProgrammingSQLC#HTMLASP.NETJavaScriptWindowsData Structures

About

Engineering Manager with 13+ years of experience building and scaling distributed, high-throughput systems across fintech and logistics domains. Currently leading the Discovery & Engagement charter at PhonePe, driving multi-billion scale communication, recommendation, and measurement platforms that power contextual user experiences. Having worked across both product-based platform development (large-scale systems at PhonePe) and project-based engineering delivery (multi-geography client deployments at Optym), I bring a unique perspective on building for scalability and reliability. I combine deep technical understanding with strong leadership and organizational acumen to deliver measurable business impact and foster engineering excellence. Current Impact at PhonePe: * Massive Scale: Built systems handling 3B+ daily communications across multiple channels (PN, SMS, email, WhatsApp, in-app placements) and 1.5B+ daily recommendation requests. * Scope: Leading 20+ member team across three major platforms — Communication, Recommendation, and Tracking & Measurement. * Mission: Powering intelligent user discovery and engagement through personalization, contextual nudging, and multi-channel orchestration at population scale. Open to connecting with engineering leaders solving complex problems at scale.

Experience

13 yrs 6 mos

Total Experience

4 yrs 6 mos

Average Tenure

5 yrs 11 mos

Current Experience

Phonepe

2 roles

Engineering Manager

Promoted

Jan 2023 – Present · 3 yrs 5 mos

> Leading multi-pod organization for Discovery & Enagagement charter at PhonePe, driving end-to-end delivery of discovery platforms powering all user-facing engagement at PhonePe.
> Overseeing communication and recommendation systems processing 10B+ daily events, ensuring 99.99% uptime and sub-200ms response latency.
> Launched the Recommendation Platform pod, scaling from inception to handling 1.5B+ daily requests within a year.
> Conceptualized and launched the Tracking & Measurement Platform to enable experimentation, attribution, and real-time insights across Offers, Ads, and CRM, established data-driven feedback loops improving campaign effectiveness.
> Partnered with Product, Ops, and Data Science teams to optimize trigger-based and personalized campaigns, improving communication precision and reducing user fatigue.
> Defined and implemented Engineering Excellence framework - standardizing on-call, RCA, and observability practices across pods, improving MTTD by 40%.
> Mentored engineers, implemented quarterly OKRs and review mechanisms, and streamlined delivery cadence across pods.

Cross-functional Team LeadershipDistributed SystemsEngineering Management

Senior Software Engineer

Jun 2020 – Dec 2022 · 2 yrs 6 mos

> Scaled the Communication Platform to handle billion-level throughput, integrating with multiple external SMS and email providers for redundancy.
> Led migration of the legacy transactional communication system to a unified communication stack. Developed the Attribution System for accurate, real-time conversion tracking across the PhonePe ecosystem.

Software DesignProblem Solving

Optym

3 roles

Principal Software Engineer

Jan 2020 – May 2020 · 4 mos

> Worked in a project-based delivery model, designing and implementing large-scale optimization and scheduling systems for multiple global logistics clients.
> Collaborated directly with clients across the U.S., Australia, and Maldives to deploy solutions for airline, port, and transportation operations.
> Led design and deployment for Trans Maldivian Airways, optimizing aircraft routing under operational constraints to improve efficiency and utilization.
> Represented engineering during multiple on-site client engagements, including requirement workshops, solution delivery, and go-live support.

Senior Software Engineer

Promoted

Jan 2018 – Dec 2019 · 1 yr 11 mos

Port Global Scheduler
> Developed an optimization platform for the world’s largest iron ore exporter to generate executable and efficient port schedules, maximizing product throughput while adhering to real-world operational constraints.
> Collaborated with clients during requirement workshops, translating business needs into detailed algorithm design and technical documentation.
> Analyzed legacy operational data to identify optimization opportunities and refine scheduling algorithms for robustness and resilience to unscheduled delays.
> Played a key role in project kick-off and deployment at the client’s office in Perth, Australia during an 8-week on-site engagement.
Rake Scheduling System – Indian Railways
> Built an optimization module to automate rake assignment and scheduling across multiple trains, improving asset utilization and minimizing idle time.
> Collaborated with operations and analytics teams to design algorithms that balanced rake availability, route constraints, and turnaround times.
> Delivered the system as part of a nationwide logistics optimization initiative for Indian Railways.

Software Engineer

Oct 2014 – Dec 2017 · 3 yrs 2 mos

Yard Planner System
> Contributed to the routing engine of a Hump Yard Simulation and Optimization System, enhancing accuracy in modeling and routing operations.
> Implemented Snapshot Initialization, enabling simulations to begin from real-time, non-empty yard states and improving the fidelity of operational scenarios.
> Engaged in on-site deployment and collaboration with the client team in Florida, USA during a 6-week assignment.

Tata steel

Software Engineer

Jul 2012 – Sep 2014 · 2 yrs 2 mos · Jamshedpur, Jharkhand, India

Team: Raw Material Information System (RMIS)
> Collaborated with business stakeholders to gather requirements, define project scope, and deliver optimized IT solutions for Tata Steel’s raw material operations.
> Designed and implemented technology solutions supporting the Information Management Process, one of Tata Steel’s key enterprise workflows.
> Executed multiple projects within defined timelines and budgets, improving process efficiency and data visibility across departments.
> Developed and maintained internal web applications using ASP.NET, enabling better operational tracking and reporting.