Apr 2025 – Present · 1 yr 2 mos

• Currently working in MAERSK India Company from 17 April 2025 to till date as Warehouse operation supervisor (B2B Outbound & Picking). Supervising a team of outbound associates (Picker, packer, loader etc). Assigning daily tasks and workloads. Training new employees on safety protocols and job procedures. Providing performance feedback, coaching, and conducting evaluations. Overseeing the entire Outbound process, including picking, packing and shipping orders. Ensuring that orders are processed accurately and efficiently to meet shipping deadlines. Monitoring workflow and productivity to meet key performance indicators (KPI). Coordinating with shipping carriers and customers to schedule deliveries and resolve any issues. Maintaining accurate documentation for all outbound shipments. Identifying opportunities to improve outbound process and workflows. Implementing best practices and standard operating procedures to enhance efficiency and reduce costs. Preparing reports on outbound operation including shipping metrics, inventory levels. And team performance. Analysing data to identify operational opportunities and drive data-drive-decision.

Dec 2021 – Apr 2025 · 3 yrs 4 mos

• Working on BETSELLER INDIA. Company from 21 Dec 2021 to till 15 Apr’25 as Operation & DC Commercial executive. Handling Over all Inbound & Outbound Operation activity of (3rd Party Warehouse from client side) 70k Sq. ft. Fresh Inward Document Verification- Merchandise. Follow up with sourcing team if any discrepancy found in PO. Follow up with Vendor if any discrepancy found in document. Import & domestic sourcing GRN to be completed, submission of entire related invoice & documents. Timely Inward stock in system. Partial GRN, Pending RTV, PO amend, GR & Confirmation of GR. Defects and shortages intimation to vendor. Collection of Credit Note from Vendor. Arrange of import dockets of shipment received at warehouse. Communication with Vendor and Brands. Inbound- maintaining GRN’s with fully accuracy of quality check. PO Vs SO/ Verification for B2B on article level. Approval MIS Vs Zgateout Report Verification. – Daily. Mail to management of Dispatch and hold stock with status. Follow up with SCM/ Brand team to ensure difference closer between PO and SO/ Invoice. Support to SCM & Brand Team. Checked Margin, Tax calculation of SO. – NON-PO partner. Communication with Store and Brands. Dispatch Planning for smooth operation. Compiling data and mailing MIS for daily productivity to management. Dispatch shipments to their respectively courier partners and handling documents. Dealing Inbound and Outbound calling.

Dec 2021 – Apr 2025 · 3 yrs 4 mos

• Managed overall Inbound & Outbound warehouse operations at 3PL warehouse (Client-side handling). Supervised operations of a 70,000 sq. ft. Distribution Centre. Coordinated closely with 3PL partners to ensure smooth material flow and timely dispatch. Controlled daily dispatch planning, inventory movement, and stock accuracy. Monitored GRN, put away, picking, packing, and dispatch activities. Ensured SLA adherence, TAT compliance, and operational efficiency. Handled DC commercial activities including billing validation and reconciliation. Prepared daily/weekly MIS reports for management review. Ensured compliance with SOPs, safety standards, and audit requirements. Coordinate with Brand, Sales, Vendor, Merchandise Team and Customer.

Oct 2019 – Dec 2021 · 2 yrs 2 mos · Kulana Jhajjar · On-site

• 2-year experience FUTURE SUPPLY CHAINS Pt. Ltd. (FSC) Company from Oct 2019 to till 20 Dec’21 as Shift Supervisor. Handling Over all two B2C Channels 1.-Flipkart 2.- Uniware & Captive (Bestseller) Section. Working on SAP (RP1) in B2C Section. Also working on FLO URL-based software. In Inbound- maintaining GRN’s with fully accuracy of quality check. Process of Return shipments. Making rosters for manpower shifting. Handling of Inward, Inventory & Picking section. Bins Consolidation and CCPI for bins accuracy. Sharing PPT’s and Daily throughput MIS to business. Handling complete operation of B2C, Inward to Dispatch.

Oct 2019 – Dec 2021 · 2 yrs 2 mos

• Managed end-to-end B2C warehouse operations for: Worked as Shift Supervisor, handling complete shift operations and manpower allocation. Operated SAP (RP1 module) for B2C process management. Managed operations on FLO (URL-based WMS software). Flipkart. Supervised Inbound activities including GRN processing with 100% quality check accuracy. Prepared manpower rosters and ensured proper shift planning. Handled Inward, Inventory Control, Picking & Dispatch operations. Prepared and shared daily Throughput MIS & PPT reports with business stakeholders. Managed complete B2C flow from Inward to Final Dispatch, ensuring SLA & TAT compliance.