Apr 2023 – Present · 3 yrs 2 mos

May 2018 – Apr 2023 · 4 yrs 11 mos

• Direct, manage and coordinate logistics, warehouse, transportation and customer service activities. Lead and direct strategic planning
• Directly responsible for the reduction in cost by monitoring per shipment cost and an increase in productivity by maintaining PDD (Promise Delivery Date)
• Responsible for operational budgets (amount allotted to run the DC), cash management (petty cash, OPEX) and fleet management
• Suggests various models for new pin code expansion of new location/cities across the cluster and also scouts for facilities for the new DCs
• Takes care of new initiatives like involving 3rd party for the distribution of shipments wherever there are less number of packages
• Monitoring security parameters across the region and ensures no unlawful activity occurs
• for logistics and customer services.
• As a logistics and distribution manager using associated information systems to coordinate and control the order cycle;
• allocate and manage staff resources according to changing needs;
• manage staff;
• manage staff training issues;
• motivate other members of the team;
• plan accordingly to the Load;

Oct 2016 – May 2018 · 1 yr 7 mos

• Ensuring end to end smooth running of station operations for the assigned area/cluster
• Ensures all the operational SOP’s are followed and timely audit is conducted.
• Monitors Zero Breach across Region in terms of shipments closures within defined TAT.
• Monitors zero missing shipments in terms of Value & Numbers and also ensures zero fake updates in the software

Jan 2016 – Oct 2016 · 9 mos

• Responsible for first mile B2C operation
• Prioritize order security and on time pickup
• Ensuring capture of dimension and weight for all the shipments to avoid revenue losses