Ashish Singh

Operations Associate

Gurugram, Haryana, India6 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 6 years in E-commerce Fulfilment and Supply Chain.
  • Expert in process optimization and driving efficiency.
  • Proven track record in managing logistics operations.
Stackforce AI infers this person is a logistics operations expert in E-commerce and Supply Chain Management.

Contact

Skills

Core Skills

Warehouse Management SystemsOperations ManagementLast Mile DeliveryData AnalysisLast Mile Operations

Other Skills

FlexMetaBaseWmsUni commerceCustomer SatisfactionInventory ManagementProduct DeliveryDemand ForecastingOperationsOrder ManagementStrategic PlanningTimelinesE-CommerceProcurementTeam Management

About

Specialist logistics operations

Experience

6 yrs 10 mos
Total Experience
2 yrs 3 mos
Average Tenure
3 yrs 1 mo
Current Experience

Eshopbox

Operations Manager L2

May 2023Present · 3 yrs 1 mo · Gurugram, Haryana, India · On-site

  • On Time GRN, On Time Put away- Within TAT.
  • Inventory Accuracy (Monthly Inventory Audits I Half
  • Yearly Audits) |I Inventory Consistency in system
  • Monthly Review Basis Monthly Report and Submission to HO Team.
  • Zero shipment Breach and connection to be made within cut off time and tracking.
  • Compliance Management:-
  • Ensure 100% System documents.
  • Ensure 100% E-way Bill generation with compliance
  • Overseeing day-to-day operations, including receiving, storing, organizing, and picking/ packing of
  • Ecommerce orders.
  • Managing inventory levels and conducting regular stock counts to ensure accuracy and minimize discrepancies.
  • Implementing efficient warehouse processes and best practices to optimize productivity and reduce errors.
  • Familiarity with Ecommerce order processing systems and software to ensure seamless order management.
  • Monitoring and maintaining a clean and safe working environment, adhering to health and safety standards.
  • Leading and managing a team of warehouse staff, providing training, guidance, and performance feedback.
  • Collaborating with cross-functional teams, including customer service, sales, and operations, to achieve overall business goals.
FlexMetaBaseWmsUni commerceWarehouse Management SystemsOperations Management

Shiprocket

Operations Specialist

Mar 2022Apr 2023 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

  • Experience of Cargo B2B
  • Managing KPI's & KRA in Lastmile delivery, Marketplace Pickups, Escalation Handling.
  • Following up with Carrier for resolving any issues or queries raised any internal stakeholders teams over fresh desk.
  • To find out the weight discrepancies in docket & escalate them to multiple carriers
  • Data analysis with a business focus to identify defects, trends in Last Mile's performance for COD, Prepaid, Non-Delivery Reasons.
  • Should focus on continuous process improvements to ensure higher rates of successful deliveries
  • Performing root cause analysis of Last Mile issues as needed.
Customer SatisfactionInventory ManagementProduct DeliveryDemand ForecastingOperationsOrder Management+10

Flipkart

2 roles

Team Lead

Jul 2019Mar 2022 · 2 yrs 8 mos · Delhi

  • Managing and responsible for last mile and first mile operations.
  • Managing and responsible for Operations Matrix such as CSAT, Fake, Time slot adherence, Seller NPS and FM GEO Fake.
  • Ensuring that CPS targets are achieved.
  • Solving day to day operational issues, identifying improvement areas and performing RCA.
  • Ensuring and management of inventory ,losses Reco and store assets. Handling Customer Escalation and seller Escalation and providing them RCA.
  • Training ,directing, administering and mentoring associates for productivity, quality,action and confirmance of norms and practices.
Customer SatisfactionInventory ManagementProduct DeliveryInventory ControlWarehouse OperationsDemand Forecasting+13

Management Intern

Feb 2019Apr 2019 · 2 mos · New Delhi Area, India

Customer SatisfactionInventory ManagementProduct DeliveryInventory ControlWarehouse OperationsDemand Forecasting+10

Itc limited

Management Intern

Aug 2018Aug 2018 · 0 mo · Kanpur Area, India

Customer SatisfactionProduct DeliveryInventory ControlWarehouse OperationsDemand ForecastingOperations+6

Unistal systems pvt. ltd.

Management Intern

Jun 2018Jul 2018 · 1 mo · New Delhi Area, India

Customer SatisfactionDemand ForecastingStrategic PlanningTeam ManagementProblem Solving

Education

PSIT Kanpur (Pranveer Singh Institute of Technology)

Master of Business Administration - MBA

Jan 2017Jan 2019

University Institute of Engineering and Technology C.S.J.M.U Kanpur

Bachelor's of Computer Application — Information Technology

Jan 2012Jan 2015

Gaurav Memorial International School

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