Apr 2025 – Oct 2025 · 6 mos · Guwahati, Assam, India · On-site

• Coordinate with hiring managers to define job descriptions and key skills needed.
• Source candidates using a variety of platforms such as job portals, Naukri, LinkedIn, employee referrals, and social media.
• Build and maintain a strong talent pipeline for current and future hiring needs.
• Conduct initial screening, telephonic or video interviews to assess candidate fit.
• Schedule technical interviews and coordinate assessments when required.
• Ensure a positive experience for all candidates by maintaining timely communication and feedback.
• Represent the company culture and values during interactions with the clients and the potential hires.
• Assist in employer branding initiatives such as career page content, social media posts, and recruitment marketing campaigns.
• Negotiate salary and manage the offer process.
• Support onboarding activities to ensure smooth transition and employee engagement from Day 1.

Jun 2021 – Jun 2024 · 3 yrs · Ahmedabad, Gujarat, India · Remote

• Full life-cycle recruiting US-to-US Staffing for Commercial, LID, Engineering, Human Resource and IT profiles including sourcing, pre-screening, recruiting/cold calls, negotiating pay, submissions & scheduling interviews for the candidates shortlisted by the clients in a quick turnaround time.
• Working on both with Implementation Partner & Direct clients and submitted resumes on their Fulltime & contract needs.
• Generating new business leads from contacts of the candidates from their previous employers to get business leads for the managers.
• Working closely with Recruiting Manager to keep track on the urgent & important recruiting needs, planning strategies, and sourcing assignments.
• Sourcing & Posting jobs online to create the pipelines of potential candidates from online job boards like Monster & Dice for ongoing & future recruiting needs.
• Maintaining daily, weekly and monthly reports on our Google sheets.
• Provide coaching and development for team - one-on-one, team training sessions to up skill.
• Lead thorough induction and training of new staff, collaborating with regional People team

Jan 2014 – May 2019 · 5 yrs 4 mos

Feb 2011 – Dec 2013 · 2 yrs 10 mos · Guwahati, Assam, India · On-site

• Establish & communicate the service standards to the operations so that quality customer satisfaction is achieved.
• Responsibilities included Billing, Queries and complaints.
• Solving queries and issues in my right.
• Registering complaints and forwarding it to the Customer Service Team.
• Daily report drafting on the all the customers queries attended.

May 2009 – Jan 2011 · 1 yr 8 mos · Guwahati, Assam, India · On-site

• Managed front-desk operations, including visitor support, calls, emails, and appointment scheduling.
• Counseled prospective students and parents on courses, admissions processes, and documentation requirements.
• Conducted outbound follow-ups and counseling calls to explain programs, career outcomes, and long-term benefits.
• Delivered live career guidance seminars at colleges, engaging students on career pathways and skill development.
• Built strong relationships with students and parents, providing academic support and career guidance.
• Maintained admissions databases, student records, and reports while supporting administrative operations.