Anso M — Operations Associate
Hey Hi, In the world of insurance happily having a 4 year of experience and I am currently associated with SHAI, contributing in the capacity of Partner Handling and Account Monitoring. I bring strong operational expertise, analytical thinking, and performance-driven execution to ensure smooth business processes and partner satisfaction. Key Responsibilities • Managing partner relationships and account monitoring activities • Handling incentive processing and fund approvals efficiently • Processing NRE refunds in compliance with company policies • Preparing and analyzing MIS reports for performance tracking • Ensuring operational accuracy and timely execution of deliverables ⸻ Key Achievements • Achieved 106/110 points in the latest KRA evaluation • Successfully completed Q-basis certifications • Contributed to significant TAT reduction and cost optimization initiatives • Improved operational efficiency through structured monitoring and reporting ⸻ Technical Skills • Power BI • SQL • MS Office (Advanced Excel, Word, PowerPoint)
Stackforce AI infers this person is a skilled professional in the Insurance industry with strong operational and analytical capabilities.
Location: Chennai, Tamil Nadu, India
Experience: 4 yrs 5 mos
Skills
- Account Monitoring
- Partner Handling
- Payment Processing
- Customer Support
Career Highlights
- Achieved high KRA evaluation score.
- Contributed to TAT reduction initiatives.
- Improved operational efficiency significantly.
Work Experience
Star Health and Allied Insurance Co. Ltd
Team Lead (2 yrs 4 mos)
Netflix
Assistant Manager (2 yrs 1 mo)
Education
Power BI & SQL at Cloud computers
Master of Business Administration at MCET