Apr 2024 – Aug 2025 · 1 yr 4 mos · India · Remote

Nov 2022 – Dec 2023 · 1 yr 1 mo · India

• Understand the market dynamics, including client requirement, business models, key players, competition and our value proposition across segments.
• Identify new customers/ opportunities within a given sales territory.
• Study buying behaviour/ patterns of target companies.
• Leverage Business Analytics, Enterprise Performance Measurement, Cloud CRM, Data Warehousing & Big Data( Qlik,Microsoft,IBM,Tabaleu,Snow Flakes, Zenoptics,TrueChart,Jedox) and their packaged offerings, collateral and credentials to open conversations with targeted companies.
• Send customized emails and compose relevant messages and conduct effective cold call campaigns at C level executives and decision makers.
• Engage customers meaningfully, provide necessary information on proposed solution and help convert the lead into a prospect.
• Maintaining Complete Sales Cycle in to Salesforce CRM.

May 2022 – Oct 2022 · 5 mos · India

• Strategic and detailed thinking, strong initiative and deep knowledge of how to leverage social and
• web media to influence business leaders and become their trusted advisors.
• Marketing, Sales or Demand Generation with strong knowledge on new digital demand generation topics.
• Executing proactive outbound campaigns to net new contacts and follow-up incoming leads to nurture and convert them into high quality business opportunities.
• Applying new digital sales methods like digital prospecting, video communication and social listening & selling to generate interest and qualify customer business needs.
• Aligning with sales teams, and once qualified, passing the opportunity to sales to drive the sales process to closure.

Sep 2006 – Apr 2011 · 4 yrs 7 mos · India

• Generate revenue and achieve sales quota and customer satisfaction via inside sales of Oracle Licenses Support renewal business in assigned territory.
• Manage workable base of average 3million USD per quarter and working single handedly to achieve individual targets and also country targets with threshold ranging from 10k to 120k per quarter.
• Identifying customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure and avoid cancellation.
• Making accurate, rapid cost calculations and providing customers with support renewal quotations.
• Focus on daily telephone work and email responses
• Assist the license sales team in maximizing upfront support revenue by matching support services with specific customer requirements.
• Build and keep territory plan, with detailed information regarding the customer roles, context, perception, risks.
• Ensuring customer awareness and understanding of applicable elements of Oracle's portfolio and the services scope;
• Develop and execute win/win negotiation strategies that maximize contract value while protecting and enhancing customer trust.
• Partner, articulate and collaborate with other internal teams (product and services sales, technical/support, operations.
• Account identification and pitching the company service offerings effectively to the right audience at customer level.
• Providing training programs for channel partners and as well as end customers.
• Liaison with OPN scheduling monthly meetings with partner managers to keep a record on achievements and target achievement at partner level. Setting key performance objectives for analyzing their performance every quarter.
• Understanding the channel partner's customer base — segmentation by size, type, vertical markets and category demand and Sales Enabler and reaching the end customer for selling.

Oct 2004 – Jul 2006 · 1 yr 9 mos · New Delhi

• Reporting to ZM/GM (Marketing) of the company.
• Responsible for managing Medium/Small Business Segment customers in a territory (800-1000 MB customers or 2000-2400 SB customers).
• Responsible for creating a qualified opportunity pipeline that results in full Target attainment.
• Identify sales opportunities within customer base by cross selling and up selling.
• Update knowledge of product line and service offerings, current products and technologies to channel partners and customers.
• Execute on customer reach plan, which results in generating qualified opportunities and drives customer loyalty. Understand customer requirements and communicate solutions on the phone.
• Work with peers to assure that best practices are utilized to drive effective partner requests.
• Stay current on new technology, product pricing and availability for various hardware proposed solutions of HP, SUN, CISCO, Intel etc.
• Develop creative cold calling strategies to help myself and team connect with the decision makers of potential buying companies.
• Establish and maintain relationships including customer support and service with entire customer base.
• Interact and follow-up with customers & channel partners.
• Organizing and coordination functional reviews/meetings (sales) as per monthly schedule.
• Sales Order Processing. (Logging - dispatch -delivery - installation).
• Coordinating with in the department and at HO level for timely execution of order (logging - dispatch -delivery - installation).
• Handling Commercial activities like Customer PO Scrutiny, Invoicing, Dispatch Documents, Payment Follow up with the sales team, raising BG request, submitting papers for payment collection and Data Base updating, maintenance and retrieval to carry out analysis.
• Preparing MIS and sales report.
• Preparing tenders and quotations.
• Reporting daily activities (Sales and Marketing) to HO.

Feb 2002 – Sep 2004 · 2 yrs 7 mos · New Delhi

• Co-ordination of sales people in the organization.
• Providing Back Office support to the sales team with regard to fixing appointments, collecting prices of outsourced items of proposed solution.
• Regular contact with customers over phone and mail, extending relationship.
• Selling products and services to named key accounts telephonically.
• Handling client queries /requests for information, if any.
• Handling customer calls and complaints.
• Maintain status of various clients' deals from time to time.
• Maintain awareness of market conditions and competitors products and pricing.
• Responsible for making proposal and presentation required.
• Preparing MIS and sales reports.
• Responsible to provide ongoing after sales service and customer Satisfaction.
• Responsible for on timely preparation and dispatch of tenders.
• Sales Order Processing. (Logging - dispatch -delivery - installation).