Aug 2018 – Jul 2020 · 1 yr 11 mos · Gurgaon, India · On-site

• ● Key mandate to acquire and manage designated accounts in all revenue generation verticals including dining-in, delivery, food festivals and events.
• ● Developing a deep understanding and anticipating customer needs through regular meetings.
• ● Developed strategic relationships with clients to understand strategic initiatives important to the customer and relative to their business, working strategies and analysing how our organization can contribute towards it.
• ● Also identified new opportunities for upselling and cross selling at customer sites, such as promoting launch of new product lines and services.
• ● Handled a portfolio of client base of 25 – 30 restaurant brands wherein liaised with them for ad space and account management.
• ● Being able to deliver not only return on investments for clients but also providing industry insights to help them compete well.
• ● Drove ad sales to the tune of 600,000 on a monthly basis. Met the target and was eligible for incentives with a success rate of ~85%.
• ● Analyzed consumer behavior, gathered market information, and improved account growth by providing them relevant insights.

Sep 2017 – Jul 2018 · 10 mos · India

• Manage and analyze customer interactions with the goal of improving business relationships.
• Onboarding new customers through careful need mapping, determining probable requirements and relating company’s products to it.
• Maintaining the sales pipeline with deals at various types and stages, including fresh/new (qualified) leads/introductions, mid and late stage sales life cycle targets.
• Responsible for customer acquisition & retention and driving sales growth.
• Strategize, implement, and track the progress of monthly, quarterly, and annual objectives.
• Analyze consumer behavior and adjust services offered to provide mutually beneficial solutions.
• Research emerging companies and competition and use this information to gain new clients.
• Build client relationships at all levels and represents the company in a professional manner, including making presentations.
• Performs regular (daily) visits to qualified prospects and customers.
• Drive the business and grow the company’s revenue, market share and profitability, in accordance with Managements directives.
• Engaged in deep selling of Supply chain Management Software tool “IRIS” .

May 2016 – Jun 2016 · 1 mo · Bahadur shj Zafar Marg

• To Manage the social media marketing space of BWDisrupt, to involve influencers for promotion of online content. Responsible for online Content management and learning about Content promotion.

May 2015 – Jun 2015 · 1 mo · South Delhi, Hauz Khas

• Undertaking the value addition project involving sales &business development for golf membership services and research in related business verticals, strategic support and data generation.

Sep 2012 – Mar 2015 · 2 yrs 6 mos

• Found & developed qualified leads (cold calling), then converted them through the sales process into prospects and customers.
• Engaged prospects and customers to present the company’s services in a manner that builds long-lasting relationships.
• Updated customer relationship management (CRM) software and prepares/submits all required reports in an accurate and timely manner.
• Provide follow-up customer satisfaction with clients as needed.
• Proactively identify problems and implement effective solutions.
• Work closely with Logistics Managers to ensure customer freight is being moved efficiently
• Deep selling generating the business from existing customer.

Jun 2011 – Jul 2011 · 1 mo · New Delhi

• Research paper on “Securing intra communication 6LoWPAN: A PKI approach” as part of the Industrial training report. Designed an Algorithm which will propose a new scheme for securing communication in low power personal area networks.

Jun 2010 – Jun 2010 · 0 mo · new delhi,jor bagh

• “Optimization of aircraft on Ground process” under the liaison officer for military programs.
• Define all airport handling activities, including aspects such as legal demands, standard safety
• procedures and other considerations.
• Apply basic business economics and process performance parameters in order to make
• buying decisions.
• Design and dimension airport handling processes.
• Effectively negotiate with various providers for ground handling services.

May 2009 – Jun 2009 · 1 mo · New delhi, Okhla

• Business Development and Supply chain management