Shiv narayan

Product Manager

Dehradun, Uttarakhand, India5 yrs 4 mos experience

Highly Stable

Key Highlights

Expertise in IoT solutions for smart city projects.
Strong background in field service engineering.
Proven ability to enhance customer satisfaction.

Stackforce AI infers this person is a skilled Service Engineer with a focus on IoT solutions in smart city applications.

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Skills

Core Skills

Field Service EngineeringIot

Other Skills

Technical SupportCustomer SatisfactionMicrosoft WordSalesField TechniciansWritten CommunicationTroubleshootingField Service ManagementProblem SolvingPreventive MaintenanceMaintenance and RepairCommunicationMicrosoft OfficeCustomer ServiceMicrosoft Excel

About

As a Service Engineer at Spinco Biotech until January 2026, I contributed to maintaining and supporting field operations with a focus on service engineering. My role involved leveraging my technical background and hands-on experience to address and resolve field challenges effectively. My academic foundation includes a BTech in Electrical and Electronics Engineering from Satyam Institute of Engineering & Technology and a diploma in Electronics & Communication Engineering. With skills in field service engineering and experience in IoT-related projects, I am motivated to contribute to impactful engineering solutions.

Experience

5 yrs 4 mos

Total Experience

2 yrs 8 mos

Average Tenure

Current Experience

Spinco biotech

Service Engineer

Nov 2022 – Jan 2026 · 3 yrs 2 mos · Dehradun, Uttarakhand, India · On-site

Technical SupportCustomer SatisfactionField Service Engineering

Samudra electronic system private limited

CCMS Field Engineer

Nov 2019 – Jan 2022 · 2 yrs 2 mos

It is a project based on IoT .
There is a project running in Amritsar under Amritsar Smart City Ltd, for Smart Led Street Lights which can be operated by CCMS(Central Controlling & Monitoring System).
By using CCMS we can analyse how much is the power consumption, can caught faults & Electric Theft. We can also switch On/Off Lights using CCMS.

Technical SupportMicrosoft WordIoT