Dec 2023 – Aug 2025 · 1 yr 8 mos · Dharmapuri, Tamil Nadu, India · Remote

• Building customer-requested features and resolving bugs in the Chargebee Subscription Engine, aligned with Voice of Customer initiatives
• Led Omnichannel Data migration for managing Apple subscriptions from legacy to new version
• Contributed to the design and development of Multi-Frequency Add-ons, enhancing flexibility in subscription management.
• Resolved critical production issues, including data inconsistencies, job failures, and high-priority bugs, while supporting customer escalations in real time.
• Implemented Splunk-based monitoring and alerting for critical job and API failures, improving incident response time.

Nov 2021 – Nov 2023 · 2 yrs · Dharmapuri, Tamil Nadu, India · Remote

• Enabled large currency value support in Chargebee integrations through code and data migration efforts.
• Automated the Zapier release process using GitHub workflows, significantly reducing manual effort and deployment time.
• Developed a proof of concept for Workato integration, enabling low-code automation capabilities for Chargebee customers.
• Integrated Amazon SQS to handle webhook calls from third-party systems, ensuring reliable and asynchronous processing.
• Optimized Chargebee’s internal customer search plugin, reducing query execution time by ~75%, improving performance at scale.
• Integrated third-party tools like PandaDoc, enhancing document automation and e-signature workflows.
• Delivered ongoing enhancements and bug fixes across multiple integrations including Intercom, Zapier, Slack, and more.

Mar 2020 – Oct 2021 · 1 yr 7 mos · Dharmapuri, Tamil Nadu, India · Remote

• Server Security Engineering:
• >Designed and implemented a secure flow to restrict endpoint agent uninstall, contributing to the robustness of the Endpoint Security product line.
• >Developed and integrated TOTP-based authentication to protect critical agent actions.
• >Built application usage analytics to track feature adoption and usage patterns across users.
• Patch Manager Plus:
• >Improved system performance by reducing query execution time for endpoint views from 25 seconds to 10 seconds, enhancing user experience and scalability.
• Endpoint DLP – False Positive Module Owner:
• >Led competitive analysis to align feature capabilities with industry standards.
• >Designed and developed a REST service for client-server communication in false positive handling.
• >Built a server-side data processor to identify, track, and manage false-positive incidents in sensitive data flows.
• >Developed a sensitive data inventory processor to monitor and log policy breaches.
• Central Server Sync:
• >Designed and implemented a database schema with metadata tracking and checksum validation to securely sync SQL/XML files into on-premise environments.
• Data Classification Module:
• >Designed database structures and implemented RESTful services to support data classification features for the Endpoint DLP solution.

Jul 2019 – Feb 2020 · 7 mos · Chennai, Tamil Nadu, India · On-site

• Worked as a backend developer for a finance application of a leading banking client.
• Involved in enhancing existing functionalities, fixing bugs, and supporting production issues.
• Collaborated with cross-functional teams to deliver solutions as per client requirements.