Aug 2023 – Sep 2024 · 1 yr 1 mo · Almere, Flevoland, Netherlands · Hybrid

• Steering complex international initiatives by aligning cross-functional teams and managing multi-layered stakeholder expectations across diverse corporate environments.
• Orchestrating critical strategic programs, including the architectural development of the company’s inaugural marketing blueprint and digital footprint overhaul.
• Facilitating high-impact Design Thinking workshops to cultivate a culture of innovation, optimize operational workflows, and break down organizational silos.
• Formulating rigorous project frameworks, governance models, and milestones to sharpen execution accuracy and institutionalize accountability.
• Championing complex organizational change initiatives in tight alignment with executive leadership and HR partners to drive seamless corporate transformation.
• Mitigating operational vulnerabilities proactively by engineering robust risk-management structures that preserve delivery continuity and safeguard business priorities.
• Key Achievement: Conceptualized and deployed the organization’s foundational Net Promoter Score (NPS) framework, successfully turning customer insights into data-driven service enhancements and measurably boosting client retention.

Jun 2023 – Present · 3 yrs · São Paulo, Brazil · Remote

• Delivering high-impact lectures and keynote presentations on corporate innovation strategies, emerging market trends, and advanced content marketing methodologies for diverse professional audiences.
• Designing tailored educational content, curriculum frameworks, and interactive learning modules that translate complex theoretical concepts into actionable business strategies.
• Representing the institution at industry events and panel discussions to elevate brand authority, drive community engagement, and foster thought leadership.
• Partnering with academic and corporate leaders to identify skill gaps and customize educational delivery for cross-functional teams and professionals.
• Facilitating collaborative workshops that encourage strategic thinking, creative problem-solving, and the adoption of modern innovation frameworks.
• Translating industry insights and real-world case studies into structured presentations to help professionals navigate organizational transformation and market disruption.
• Key Achievement: Successfully developed and delivered a series of specialized innovation and marketing curricula, maintaining consistently high engagement ratings while equipping corporate professionals with the practical storytelling and strategic frameworks needed to spearhead transformation initiatives within their respective organizations.

Dec 2021 – Jul 2023 · 1 yr 7 mos

• Creating high-impact transformation initiatives centered on structural process modernization, organizational agility, and the deployment of cutting-edge operational frameworks.
• Pioneering continuous improvement methodologies across traditional business units to dismantle operational silos, minimize waste, and maximize resource yield.
• Harmonizing relationships between cross-functional departments, engineering teams, and executive sponsors to align daily operations with long-term corporate vision.
• Introducing agile project frameworks and change management strategies to ensure seamless organizational adoption of new digital tools and automated systems.
• Diagnosing deep-seated operational friction points and converting data insights into structured action plans that significantly elevate service delivery and customer experience.
• Monitoring complex project metrics, fluctuating budget constraints, and risk vectors to safeguard organizational alignment and guarantee timely milestone execution.
• Key Achievement: Successfully championed a portfolio of corporate modernization initiatives by mapping legacy operational workflows and embedding innovative, technology-driven solutions that drastically enhanced cross-departmental velocity and established a resilient architecture for sustained business growth.

Sep 2020 – Dec 2021 · 1 yr 3 mos

• Architecting and launching the enterprise’s inaugural Innovation and Strategy division, successfully pitching a comprehensive five-year commercial roadmap to secure executive board endorsement.
• Driving enterprise-wide initiatives dedicated to elevating client journey mapping, refining operational infrastructure, and embedding cutting-edge corporate solutions.
• Directing high-stakes strategic evolutions, including the foundational architecture and initial deployment phases of a centralized corporate data lake ecosystem.
• Instituting robust project governance frameworks, standardized operational templates, and scalable workflows to ensure absolute delivery consistency across the entire portfolio.
• Facilitating immersive Agile methodologies and human-centered design sprints to break down corporate silos, accelerate problem-solving, and cultivate co-creation.
• Partnering extensively with human resources, quality assurance networks, and senior leadership to champion change management frameworks and accelerate cultural adoption.
• Key Achievement: Successfully established a brand-new corporate Innovation and Strategy department from the ground up, securing full multi-year executive sponsorship while simultaneously piloting a critical company-wide data modernization initiative that fundamentally upgraded the organization's analytical capabilities.

Jun 2019 – Sep 2020 · 1 yr 3 mos

• Supervising major infrastructure and commercial property lifecycles from initial financial feasibility modeling and urban planning through to final construction completion and asset handover.
• Synching diverse operational divisions, ensuring absolute alignment across engineering networks, commercial sales forces, marketing agencies, and legal departments.
• Executing rigorous macroeconomic market assessments, consumer behavioral studies, and competitive landscape analyses to guide product positioning and high-level corporate investments.
• Undertaking a prestigious, intensive six-month research residency in Cambridge, Massachusetts, explicitly exploring the mechanics of thriving innovation ecosystems and organizational evolution.
• Injecting advanced data science capabilities into traditional operational frameworks, including pioneering analytics infrastructures and predictive machine learning models.
• Nurturing high-value relationships with institutional investors, joint-venture partners, and community stakeholders throughout the entire asset lifecycle to secure long-term capital buy-in.
• Key Achievement: Orchestrated a €120M+ mixed-use infrastructure portfolio lifecycle from initial financial modeling through to final asset handover—introducing a pioneering predictive machine learning framework that reduced operational bottlenecks by 18% and secured long-term institutional investor buy-in.

Oct 2017 – Jun 2019 · 1 yr 8 mos

• Championing the end-to-end execution of complex real estate assets, seamlessly aligning multi-disciplinary operational networks and high-profile stakeholders from conceptualization through to final asset delivery.
• Calibrating structural workflows and development lifecycles to masterfully balance standardized institutional governance with bespoke, high-value client specifications.
• Governing multi-million euro financial allocations, project milestones, and resource optimization parameters in close coordination with corporate planning and corporate finance departments.
• Partnering intimately with commercial, product engineering, and brand marketing business units to enhance the end-user customer journey and capitalize on emerging macroeconomic real estate trends.
• Formulating strategic design interventions that maximize spatial efficiency, mitigate zoning risks, and drastically accelerate local municipal approval timelines.
• Benchmarking project quality metrics and performance indicators to guarantee absolute compliance with international sustainability codes and high-end construction standards.
• Key Achievement: Successfully harmonized the creative architectural phase with strict corporate project governance, delivering complex, large-scale commercial developments on time and within budget while simultaneously rewriting client onboarding workflows to elevate the premium buyer experience.

Sep 2016 – Oct 2017 · 1 yr 1 mo · São Caetano do Sul, São Paulo, Brazil

• Conceptualizing and orchestrating an entirely new, bespoke project delivery division designed to bridge critical operational gaps between technical engineering, commercial sales, and field operations teams.
• Formulating structured corporate workflows and operational guidelines specifically tailored for customized asset delivery, driving enhanced consistency, transparency, and cross-functional communication across the organization.
• Interfacing directly with high-value clients and corporate stakeholders to harmonize technical engineering parameters with client-focused project timelines and budget expectations.
• Mitigating project risk and scope creep by instituting strict operational verification benchmarks before moving customized designs into the construction phase.
• Tracking key performance indicators and client satisfaction metrics post-handover to continuously refine communication loops and operational delivery protocols.
• Introducing specialized training initiatives for internal client-facing teams to elevate service quality standards, resolve friction points faster, and protect project margins.
• Key Achievement: Built and launched a dedicated customized project division from scratch, establishing standardized workflows that significantly reduced delivery friction between technical and commercial teams while dramatically upgrading the end-to-end customer onboarding experience.

Aug 2015 – Sep 2016 · 1 yr 1 mo · São Paulo, São Paulo, Brasil

• Identifying high-value market opportunities and driving strategic client acquisition campaigns through executive-level presentations, corporate networking, and solution-oriented consulting frameworks.
• Structuring and scaling robust commercial growth strategies for Artiun Arquitetura e Engenharia, expanding the enterprise's regional portfolio within competitive metropolitan markets.
• Orchestrating cross-functional technical teams to architect customized project proposals perfectly aligned with client operational needs, financial limitations, and critical milestones.
• Managing end-to-end client relationships throughout the entire engagement lifecycle, ensuring absolute transparent communication and rigorous stakeholder alignment.
• Analyzing shifting real estate and architectural market trends to continuously refine commercial positioning and discover untapped B2B revenue streams.
• Instituting advanced customer experience methodologies during the early-stage negotiation phases to protect project margins and establish long-term brand fidelity.
• Key Achievement: Successfully expanded the firm’s B2B portfolio by designing a consultative, solution-driven client acquisition framework that seamlessly united technical architecture teams with commercial stakeholders, accelerating pipeline conversion and protecting long-term account margins.

Nov 2013 – Aug 2015 · 1 yr 9 mos · São Paulo, São Paulo, Brasil

• Facilitating high-stakes, multi-disciplinary creative workshops utilizing Charrette Design methodologies and human-centered design principles to unify technical teams and unlock user-centric architectural innovations.
• Directing the comprehensive development lifecycle of large-scale planned master communities and urban neighborhoods at Rossi Residencial from early inception to final delivery.
• Spearheading complex demographic profiling, localized competitor mapping, and macroeconomic consumer research to de-risk high-capital investment decisions and maximize neighborhood yield.
• Aligning institutional investors, municipal authorities, and internal commercial departments through rigorous project governance frameworks to protect development milestones.
• Translating hyper-localized community needs and sustainability data into highly marketable architectural briefs that enhance brand differentiation and asset valuation.
• Streamlining cross-functional handovers by establishing transparent progress dashboards, eliminating design friction, and accelerating early-stage pre-development phases.
• Key Achievement: Masterfully orchestrated the end-to-end development lifecycles of major urban planned communities for Rossi Residencial, implementing structured Design Thinking frameworks that unified diverse corporate stakeholders and translated complex market data into highly profitable, customer-focused neighborhood designs.

Nov 2011 – Nov 2013 · 2 yrs · São Paulo, São Paulo, Brasil

• Executing high-end luxury residential and commercial asset portfolios from creative conception through to final construction implementation, ensuring strict brand alignment and meticulous quality benchmarks.
• Harmonizing relationships among elite external consultants, municipal engineering specialists, and internal operational divisions at Yuny Incorporadora to secure fluid communication across all development phases.
• Transforming complex buyer preferences and high-tier market specifications into actionable, bespoke architectural blueprints that elevate user satisfaction and brand value.
• Governing project schedules, materials sourcing, and delivery parameters to protect architectural integrity while meeting strict go-to-market launch dates.
• Monitoring evolving construction methodologies and interior architecture trends to embed premium, differentiating features into luxury real estate developments.
• Championing collaborative cross-functional feedback loops to continually iterate on core layout designs, mitigating potential spatial inefficiencies prior to building phases.
• Key Achievement: Successfully directing the strategic execution of premium-tier real estate developments for Yuny Incorporadora by unifying multi-disciplinary consultant networks and translating elite customer lifestyle requirements into scalable, high-margin architectural solutions delivered on budget.