Rahul Kumar — Operations Associate

Professional Working Experience: Having an overall working experience of more than 5 years with organisations for different roles and responsibilities. Profile: Senior Quality Analyst Skills: ( 2020-2024) •I have worked into domains like Trust and Safety. •I have deep understanding of metrics like productivity and quality, RCA, SLA etc. •Skilled in statistical data analysis, Data Visualisation and Employee Training. •Have ensured that each issue is raised to the relevant stakeholders requirements. •Transaction Processing CRM. •Training &Quality Monitoring. •Coaching, Feedback, Quality Assurance. •Data Analysis, Process Expert. •Quality Audits, Calibration & PKT. •Have good client handling skills. •Six Sigma Yellow Belt Certified. •EVOLVE Certified. Profile: Senior Executive Skills: ( 2017-2020) •I have worked into domains like Trust and Safety. •Skilled in statistical data analysis, Data Visualisation. •Transaction Processing CRM. •MS Word, MS Excel, MS Powerpoint, MS Office. •Vlookup, Pivot Table, PPT, Etc. Technical Skills: ( 2022-2024) •HTML5 •CSS3 •Vanilla CSS •GitHub •Responsive Websites •Media Queries •Javascript •Vanta JS •MS Word, MS Excel, MS Powerpoint, MS Office. •Vlookup, Pivot Table Etc. Qualification: ( 2014-2017) •Graduated from Delhi University: ( B.com )

Stackforce AI infers this person is a Quality Assurance and Data Analysis professional with a focus on web technologies.

Location: Delhi, India

Experience: 8 yrs 11 mos