Apr 2024 – Jun 2024 · 2 mos · Hyderabad, Telangana, India

• Led the design & development of the integration of Microsoft Copilot for Sales & Outreach to display deal insights and next best actions, and links to CRM opportunities across the Microsoft App ecosystem.

Apr 2023 – Mar 2024 · 11 mos · Hyderabad, Telangana, India

• Part of Commure Strongline Pro team, contributing to a leading healthcare staff safety solution.
• Led the design and development of multiple features for the Commure Strongline V2 product, including
• real-time location tracking, Bluetooth scanning, and geofencing in the Duress Safe mobile app using
• React-Native and Background-Geolocation libraries.
• Engineered various backend APIs using Python, FastAPI, SQLAlchemy (ORM), and Alembic migration
• tool.
• Developed multiple UI components utilizing the Odoo Framework, React, Next.js, TypeScript, and
• JavaScript.
• Integrated Nextra, a site generation framework, with Next.js and spearheaded the development of the
• entire documentation site.
• Created various internal applications using Retool for tracking hardware and site information.
• Contributed to automation efforts by integrating Cypress and developing various end-to-end
• integration tests.
• Mentored fellow engineers on critical design decisions and conducted several proof-of-concepts
• (POCs) to analyze available software libraries.

May 2021 – Mar 2023 · 1 yr 10 mos

• Part of Account & Post Order Management team in B2B Commerce Cloud.
• Engineered the end-to-end Switch Accounts feature, enabling B2B customers to extend and customize
• functionality utilizing SF Core, LWC, and Aura frameworks.
• Spearheaded the development of new features in the Order Summary Management module while
• enhancing the existing product suite through Core UDD and Connect frameworks.
• Elevated the availability of External Managed Accounts Service by implementing comprehensive logging
• in the APIs, resolving system and admin-related errors.
• Enhanced the performance of the Order Summary Service by meticulously monitoring Service Level
• Objectives (SLOs) and crucial metrics such as Requests, Errors, Availability, and Duration (READ) for all
• owned services.
• Elevated automation test result accuracy by conducting root cause analyses and rectifying
• NonDeterministic Tests (NDTs), ensuring robust and reliable testing procedures.
• Fostered collaboration with cross-functional stakeholders including Product Managers, Architects, UX,
• and Platform teams to thoroughly understand detailed requirements.
• Took ownership of feature development from conception to implementation, testing, documentation,
• and monitoring metrics across multiple releases.

Dec 2018 – Apr 2021 · 2 yrs 4 mos

• Core team member of Loyalty Management Platform, Industries Cloud and contributed to the
• product development from scratch.
• Engineered various Platform & Setup entities using the Core UDD framework in the Loyalty platform,
• enhancing B2B client capability to manage loyalty programs for customers.
• Developed multiple UI components and Invocable actions using SF Core, Lightning Web Components
• (LWC), and Aura UI frameworks.
• Integrated the Loyalty platform with Service Cloud & Commerce Cloud, ensuring seamless
• interoperability.
• Implemented Loyalty Licensing features by creating diverse Platform, Addon, and User Licenses and
• seamlessly integrating them across all entities of the Loyalty platform.
• Established a Selenium Automation Page Object framework for all common components of the Loyalty
• Calculation Service UI components, streamlining testing processes.
• Contributed significantly to product quality by developing various automation tests utilizing xUnit, jUnit,
• and Jest frameworks.
• Ensured adherence to engineering processes for each release, supporting a smooth and efficient
• development lifecycle.

Apr 2017 – Dec 2018 · 1 yr 8 mos · Hyderabad, Telangana, India

• Contributed to the JDA Demand Planning & Forecasting team, assisting clients such as IKEA & Walmart
• in enhancing the accuracy of their inventory planning processes.
• Designed and implemented UI components/widgets within the Demand Forecast Dashboard,
• empowering Demand Planners to configure metadata for various forecasting algorithms efficiently.
• Developed backend RESTful web services as part of the migration initiative to transition the existing
• monolithic application to a microservices architecture, optimizing scalability and flexibility.
• Spearheaded research into alternative frameworks such as DHTMLX, ExtJS, and HighCharts to replace
• Fusion Charts, delivering successful Proof-of-Concepts for various components of the product.

Oct 2015 – Mar 2017 · 1 yr 5 mos

• Played a vital role in Government Pricing & Discount Reallocation Management Team.
• Acted as the Single Point of Contact (SPOC) for the DRM product, contributing significantly to the
• development of new features and functionalities.
• Addressed escalations raised by customers promptly and effectively, providing timely and high-quality
• fixes for critical issues, ensuring customer satisfaction.
• Initiated and facilitated knowledge exchange sessions to educate the Support team, thereby reducing
• the learning curve for new developers and improving overall team efficiency.

Jun 2013 – Sep 2015 · 2 yrs 3 mos