Jan 2023 – Aug 2023 · 7 mos · Bengaluru, Karnataka, India

• Analyzed extensive medical claims data to identify inefficiencies and cost-saving opportunities, resulting in a 15% reduction in operational costs and a 20% increase in profit margins within the first quarter.
• Orchestrated A/B tests to assess effectiveness of new insurance product features, resulting in a 20% increase in customer retention and a 15% rise in conversion rates, enhancing overall business performance.
• Conducted Naive Bayes Text classification advanced statistical tests to analyze over 2000 customer responses to email campaigns, facilitating informed decision-making for stakeholders and contributing to a notable 17% increase in customer engagement.
• Developed interactive data dashboards using Tableau to monitor key performance indicators and disseminate insights to stakeholders, resulting in a reduction of 280 hours annually in manual efforts previously required for similar tasks in Excel.

Jan 2021 – Jan 2023 · 2 yrs · Bengaluru, Karnataka, India

• Engaged in data-driven solutions aimed at enhancing efficiency in claims processing. Constructed Decision Tree algorithms to achieve this objective, culminating in a notable 15% reduction in claims processing time.
• Contributed to the development of a Provider fraud detection system using Logistic Regression Model, resulting in the prevention of approximately $650,000 in fraudulent claims.
• Engineered and deployed a Random Forest model for customer churn prediction, yielding a significant 28% reduction in the churn rate upon implementation.

Sep 2019 – Jan 2021 · 1 yr 4 mos · Chennai, Tamil Nadu, India

• Conducted comprehensive analysis of historical claims data to uncover cost drivers and trends, facilitating the development of cost containment strategies resulting in annual savings of $2 million for the company.
• Designed and deployed Tableau dashboards and reports to furnish actionable insights to senior management, significantly reducing yearly manual efforts by 100 hours previously expended in Excel.
• Implemented robust data quality enhancement processes, resulting in a 26% reduction in data errors and bolstering the overall reliability of analytical reports.
• Orchestrated the implementation of ETL processes to seamlessly integrate data from diverse sources into the organization's databases, optimizing data flow and integrity.
• Developed and maintained data models, including entity-relationship diagrams (ERDs) and database schemas, to support health insurance claims processing and customer management.
• Created and executed SQL scripts for efficient data extraction, reporting, and ad-hoc analysis to meet various business needs.

Sep 2018 – Sep 2019 · 1 yr · Chennai, Tamil Nadu, India

• Created and executed SQL scripts for efficient data extraction, reporting, and ad-hoc analysis to meet various business needs.
• Orchestrated the implementation of ETL processes to seamlessly integrate data from diverse sources into the organization's databases, optimizing data flow and integrity