Suman Sarkar — Product Manager

As an accomplished professional with over 10 years of experience in Healthcare IT and Client Support/Services. I am a dedicated and results-driven Leader with a passion for driving innovations, Simplicity, Automation, and delivering exceptional client experiences. Throughout my career, I have demonstrated a unique ability to manage end-to-end reports and client service delivery for major healthcare clients across the Middle East, Australia, and the US. With extensive experience in Cerner Command language - CCL, SQL, SAP Business Object, FSI, HL7, Healthcare Automation, and Cerner Millennium, I have developed custom solutions that meet the unique needs of healthcare clients. As a Senior Technical Team Lead, I am managing a Client facing team of 15 Engineers supporting and delivering high-quality reports for multiple clients across regions - Middle East, Australia & US (Regular & Contractual Clients). I have fostered a positive work culture that prioritizes collaboration, teamwork, and continuous learning. My proven ability to lead cross-functional teams to achieve challenging goals and meet demanding deadlines has earned me a reputation as a skilled and effective leader. As a data analyst, I am proficient in Power BI, Power Automate, SQL, VBA, JavaScript, PHP, and Python, allowing me to analyze and visualize data, automate workflows, and drive business insights for Stakeholders across Healthcare and Client service. In my role as a Client Services Manager and Region Lead, I have developed a reputation for prioritizing customer satisfaction and quality service delivery. My technical expertise and understanding of healthcare workflows, attention to detail, and problem-solving abilities enable me to navigate complex client needs and deliver exceptional experiences. I am open to opportunities that allow me to utilize my skills and experience in driving innovation and optimizing service delivery. If you are interested in partnering with a seasoned IT professional who consistently delivers exceptional results and contributes to business growth, I would be delighted to connect with you. Let's explore how we can work together to achieve your organization's goals

Stackforce AI infers this person is a Healthcare IT professional with strong leadership and data analytics capabilities.

Location: Bengaluru, Karnataka, India

Experience: 13 yrs 3 mos