Vaishnavi Pathak

Operations Associate

Gurugram, Haryana, India5 yrs 1 mo experience

Highly Stable

Key Highlights

Over three years of experience in application support.
Expertise in database management and cloud technologies.
Strong problem-solving and collaboration skills.

Stackforce AI infers this person is a skilled Application Support Analyst with expertise in cloud and database technologies.

Contact

Skills

Core Skills

Database ManagementGoogle Cloud Platform (gcp)Technical SupportApi Development

Other Skills

SQLUNIXKubernetes EngineProblem SolvingCollaboration and TeamworkJAVAPostmanCognitoAPI GatewayQuick SightPL/SQLLinux ServerAttention to DetailITILITIL Process Implementation

About

As an experienced Application Support Analyst with over three years in the field, I am dedicated to ensuring a seamless and efficient user experience for business application users. My commitment to providing exceptional support is reflected in my ability to excel in various technical domains, including databases, SQL, UNIX, Google Cloud Platform (GCP) Datastore, and Kubernetes Engine.

Experience

5 yrs 1 mo

Total Experience

5 yrs 1 mo

Average Tenure

5 yrs 1 mo

Current Experience

Tata consultancy services

2 roles

Production Support Analyst

Jun 2022 – Present · 4 yrs

Database Management: Proficient in handling complex databases, ensuring data integrity, and optimizing performance through extensive experience with SQL.
UNIX Systems: Skilled in navigating and troubleshooting UNIX-based systems, leveraging shell scripting and command-line tools to automate tasks and resolve issues efficiently.
Google Cloud Platform (GCP): Experienced in utilizing GCP Datastore for scalable, NoSQL database management and leveraging Kubernetes Engine for container orchestration, ensuring high availability and efficient resource utilization.
Problem Solving: Adept at maintaining composure and analytical thinking when faced with challenging problems, ensuring timely and effective resolution to minimize downtime and impact on business operations.
Collaboration and Teamwork: A dedicated team player with strong communication skills, committed to working collaboratively with cross-functional teams to diagnose issues, implement solutions, and share knowledge for continuous improvement.

SQLUNIXGoogle Cloud Platform (GCP)Kubernetes EngineProblem SolvingCollaboration and Teamwork+1

Technical Support Specialist

May 2021 – Present · 5 yrs 1 mo

Working in Onsite/Offshore model to provide end to end resolution to issues, ranging from fixes in Dev
environment and solving technical issues in production environment.
Technologies – JAVA, Postman for the Request and response from the servers of the Hitting URL, Cognito,
API Gateway, Quick Sight Role - Developing APIs. Working with Team, merging Pull requests.

JAVAPostmanCognitoAPI GatewayQuick SightPL/SQL+3