Jan 2025 – Mar 2026 · 1 yr 2 mos · Adelaide, South Australia, Australia · On-site

• Manage secure access for 50+ personnel daily at corporate sites, including SA Water House and ElectraNet
• Operate ID verification and visitor pass systems
• Monitor CCTV and supported incident response
• Provide First Aid and log contractor records using Excel
• 📌 Result: Reduced visitor processing time with streamlined ID checks
• Transferable Skills: Attention to detail, Documentation, Systems use, Incident response, Communication

Jul 2024 – Jul 2025 · 1 yr · Adelaide, South Australia, Australia · Hybrid

• Delivered Level 1 support using ServiceNow
• Managed Active Directory accounts and permissions
• Supported Windows OS and Microsoft 365 apps
• Assisted with device setup and Intune compliance
• Collaborated with QA teams on test planning and defects

Mar 2024 – Dec 2025 · 1 yr 9 mos · Adelaide, South Australia, Australia · On-site

• Deliver customer service at large sporting and corporate events
• Updated CRM systems and administrative databases along with report presentaitons for internal reporting
• Manage stock levels during peak operations
• Work with cross-functional teams to ensure smooth operations
• 📌 Result: Consistently praised by supervisors and guests for professionalism.
• Transferable Skills: Client communication, Time management, Teamwork, Pressure handling

Jan 2024 – Jul 2024 · 6 mos · Adelaide, South Australia, Australia · Remote

• Built cross-platform features using Flutter and Dart
• Integrated Firebase for real-time sync and push notifications
• Tested across devices manually and functionally
• Tracked bugs using JIRA and wrote test cases
• Collaborated with UI/UX teams in Agile sprints
• 📈 Result: Delivered a stable, high-performing app with positive user feedback

May 2023 – Oct 2023 · 5 mos · Adelaide, South Australia, Australia · Hybrid

• Built and tested REST APIs using Java and springboot
• Applied caching + async logic to optimize backend speed
• Used Postman to validate endpoints under load
• Wrote technical documentation for endpoints and flow diagrams
• Reported defects via JIRA in daily standups
• 📊 Result: Boosted API speed by 40%. Reduced QA cycle time by 50%.

Sep 2022 – Mar 2024 · 1 yr 6 mos · Angle Park · On-site

• Led a team of 8–10 staff in high-volume operations
• Oversaw cash handling
• Resolved customer issues with 95% first-contact resolution
• Managed inventory and supplier coordination, reducing shortages by 30%
• 📌 Result: Twice awarded “Shift Leader of the Month” for service excellence
• Transferable Skills: Leadership, Problem-solving, Operations, Customer support

Feb 2021 – May 2021 · 3 mos

• Contributed to open source projects based on python
• Helped with documentation of various projects

Feb 2021 – May 2021 · 3 mos · Ahmedabad, Gujarat, India

• Worked on sentiment analysis project
• Developed a recommendation system by scraping data from imdb

Dec 2020 – Feb 2021 · 2 mos

• DevScript winter of code is a 3 month long event where participants contribute to various open source projects.
• I contributed to projects that included HTML, CSS, Nodejs, Python,data structures and algorithms and Facial recognition algorithms.
• Was ranked 13th among 2000+ participants🌻

May 2020 – Jun 2022 · 2 yrs 1 mo · Ahmedabad, Gujarat, India · On-site

• Developed log management systems with Java + Spring Boot
• Created Angular-based GUI for admin dashboards
• Documented every system function and API flow
• Performed regression testing and led defect resolutions
• Collaborated with DevOps team and maintained version control with Git
• ✅ Result: Resolved 150+ defects. Delivered complete dev + testing documentation for audit readiness