Daniela Grossen — CEO
I navigate complexity the way I navigate open water — with curiosity, precision, and a keen eye for what's actually moving beneath the surface. I build things that scale by making complex technology work for real people and real businesses. Over the past two decades, I've led Transformation and Customer Success programs across global organizations — from Fortune 500 strategy consulting at KPMG to building Aura Blockchain Consortium's entire Customer Success function from zero, bringing brands like LVMH, Prada and Richemont onto a shared enterprise SaaS platform. My work sits at the intersection of strategy, technology and human complexity: translating ambitious ideas into operational reality, aligning stakeholders across cultures and functions, and transforming early-stage initiatives into systems that last. I'm most at home where the technology is ambitious and the culture is built on clarity, not noise. Based in Zurich. Fluent in German, English and French. Connecting dots across industries, cultures and time zones.
Stackforce AI infers this person is a SaaS and Web3 expert with a strong focus on customer success and transformation strategies.
Location: Meilen, Zurich, Switzerland
Experience: 18 yrs 9 mos
Skills
- Customer Success
- Transformation Management
- Community Building
- Web3 Strategy
- Strategy Consulting
Career Highlights
- Built Customer Success function from the ground up.
- Led transformation initiatives for Fortune 500 companies.
- Fluent in German, English, and French.
Work Experience
Aura Blockchain Consortium
Head of Strategic Initiatives & Customer Activation (3 yrs 1 mo)
ST6
Co-Founder (4 yrs 2 mos)
The Adecco Group
Senior Transformation Manager Group (9 mos)
KPMG Switzerland
Manager, Consulting (6 yrs 11 mos)
HR Advisor (3 yrs 3 mos)
Baloise
Insurance Apprentice / HR Assistant (3 yrs 11 mos)
Education
Bachelor of Science (BSc) at ZHAW Zurich University of Applied Sciences