May 2013 – Dec 2025 · 12 yrs 7 mos · Austin, Texas Metropolitan Area

• Working with dozens of companies to define and build technology solutions to their most pressing problems, I have helped organizations across verticals and growth stages realize opportunities for revenue growth, operational efficiency, and market expansion. My engagements range from short duration, high intensity assessments evaluating pre-acquisition targets for market viability, product practices and talent, to multi-year strategy and development projects building complex greenfield applications increasing value and transforming operations.
• In Healthcare, we built systems to monitor and guardrail medication administration, reducing risks to patient safety caused by giving the wrong medication at the wrong time, while providing hospitals and doctors with verifiability to ensure outcomes.
• In Automotive, we modernized program certification, audit, and compliance, improving operations scale and deploying an improved customer experience with data insights driving revenue growth.
• In Staffing, we streamlined identifying and recruiting talent through the deployment of mobile and web apps, leveraging behavioral insights and preferences to match candidates with the right opportunities.
• For startups, we served as the Product and Engineering team building zero-to-one products, starting with whiteboard sessions and design sprints with founders to shape a pitch into a product, going ground up from ideation to deployment.
• For successful and growing companies, we hypercharged growth by developing new, adjacent platforms using machine learning to accelerate and transform the core business value.
• And for mature but stagnating companies, we increased valuation through cloud migration and technology transformation, developing innovative capabilities and expanding market footprint without incurring additional operational burden.

Oct 2009 – May 2013 · 3 yrs 7 mos

• Mobile Telecommunications Analysis and Provisioning Platform
• Product Manager for the largest single Tangoe platform through 3x growth and IPO.
• Supported 350+ Enterprise Customers and $30M+ in annual revenue.
• Personally worked with 50+ of the Fortune 500, developing solutions and driving platform evolution.
• Established and operated Customer Feedback Program.
• Broad user base covering end user (eCommerce), manager (expense monitoring and reporting) and administrator (rules and permissions management).
• Developed new product sub-lines to anticipate and accommodate emerging market trends, including patented hybrid liability modeling. (US Patent #9473922)
• "Tangoe 2.0 - Matrix” Business Intelligence Platform
• Led design iteration and development for responsive, streamlined UI.
• Led UX testing and feedback program with internal and external user populations.
• Coordinated data modelling and warehousing across multiple legacy technology platforms and teams.
• Acquisition Analysis: Product and Profitability Evaluation of Multiple Acquisition Targets
• Subject Matter Expert for Technical and Market Solutions

Feb 2008 – Oct 2009 · 1 yr 8 mos

• Single point of contact for client relationship management, acting as client interface for administrative teams within enterprise-size companies.
• Internal advocate on behalf of clients to prioritize, escalate, and drive results for day-to-day operations and special projects, including executive level presentations.
• Project management coordination of client and internal resources, driving processes and deadline goals to achieve expedient and timely results and project completion.
• Working within a distributed, matrixed environment to coordinate and manage internal resources to drive project completion.
• Identify customer pain points to proactively communicate internal software and process improvement potential for increased customer satisfaction and experience.

Jan 2007 – Feb 2008 · 1 yr 1 mo

• On behalf of mobile telecommunications client, monitor and advance policies regarding co-op policy. Criterias of consideration include financial reimbursement qualifications, advertising policy adherence, and general marketing and advertising policy advisement.

Jan 2006 – Jan 2007 · 1 yr